Car Dealership Service Department
JohnDow Launches Automotive Service Parts & Storage Solution

Designed to hold up to 12 different assortments of the most popular service parts. The space-saving and compact design efficiently fits in the service area, keeping parts easy to access and organized.

How Do Your Service Advisors Measure Up?

Would you agree that you can’t “save your way to increased profitability?” If so, then why are so many dealers still missing out on earning the gross profits they deserve? The answer is … people!

5 Parts of an Outsourced Service BDC Difficult to Replicate In-Dealership

Service calls are your livelihood. You can’t afford to miss your calls. Quit feeding your competitors and the independent shops with your missed calls.

Autosoft Launches Transformational Integration With GoMoto, a Self-Service Kiosk Platform

GoMoto drives profitability and improves customer experience with streamlined dealership operations.

Electronic Power Steering: More Than Just An Assist

The electric motor has evolved to the point where it can now take control of the vehicle. More powerful motors allow the vehicle to park itself and even nudge a car back into its lane if the system detects a drift due to a distracted driver.

FIXED OPS DIGITAL Joins CDK Global Partner Program

Using proven strategies, Fixed Ops Digital gives their dealer partners an edge against direct competitors and national third parties when it comes to finding and winning service business in their market.

Keep Those Customers Coming Back

Analyze your fixed operations marketing plan to see how you compare with these strategies. Make the commitment to support your service advisors so you can keep those customers coming back.

Does the Rise in Electric Vehicles Give Birth to a Whole New Set of Recall Problems?

It would be prudent to begin solving issues that come up with the repair of electric vehicles now, rather than wait for mass adoption and an increase in recalls and exploding vehicles. This way you can gain a competitive edge and not be left behind.

Podcast: Promoting Your Service Department

Jim Roche joins us to discuss how to promote your dealership’s service department and keep customers coming back.

Why Service Pay Plans Need to Change

Active management should also include “RO reviews” where managers review specific situations and coach on missed opportunities to uncover any deficiencies in product knowledge and selling skills.

Dealers Turn Detail Departments Into Revenue Sources

Lean production techniques organize equipment, personnel and materials to enhance sales, productivity and quality while minimizing waste.

New Hofmann geodyna 7340 Wheel Balancer Designed for Professional, Premium Performance

The geodyna 7340 provides users with unique features that are only available on Hofmann balancers, including easyALU that allows the user to touch the rim with the gauge arm to enter the rim dimensions as well as automatically select the weight balancing mode.