AMN Drivetime: Creating Parts That Customers Need [Podcast] - AutoSuccessOnline

AMN Drivetime: Creating Parts That Customers Need [Podcast]

Returning from the first in-person AAPEX since 2019, AMN Drivetime host Bill Babcox sits down with Vange Proimos, CEO of AP Emissions, to talk about his journey from technician and shop owner to leading a privately owned, family run business. A well-known industry advocate for many years, it was Proimos’ experience as a technician and shop owner that has informed much of his success as business owner as well.

Right out of high school, Proimos and his brothers started in the gas station business, “when Jimmy Carter was president and the gas shortages were in effect. We really didn’t sell a lot of gas, so we got into auto repair and 24-hour towing, doing that for many years,” he said. 

Eventually Vange and his brothers turned the business into a specialty muffler shop, and over a 10-year period grew the business to about 21 shops. After that, EPA laws were created for aftermarket converters and according to Proimos, “no one was really doing a good job at it from the installer’s point of view,” he says. “There were about 50 different kits to make it fit and the installer really wanted a direct fit converter.” So Proimos and his brothers began building catalytic converters, under the brand name CATCO. 

From there, the Proimos brothers grew the catalytic converter business. They sold their muffler shops to their employees, and in 1998 purchased the aftermarket division of AP Emissions, in Goldsboro, North Carolina. In 2014, his brothers wanted to retire but Vange stayed on board and sold the business to a private equity (PE) firm, which consolidated AP with a brake business. A number of factors – including import tax duties and exploding precious metal costs – led the PE firm to sell the company and Proimos bought his beloved family business back. That was in September of 2020.

“It feels really good,” he says. “The people have really come out and helped us in every aspect.”

“Our whole goal is to understand what our customers want and need and how to get to their wants and needs,” he said. “And by doing that our company becomes successful because they buy more products, and we make more products and our people work harder. That’s how we look at it.”

You May Also Like

Podcast: Mastering One-on-One Meetings

Effective tips from a seasoned trainer to help you best lead your F&I team.

In this episode of AutoSuccess: The Podcast, Ian Vandenbark, a national trainer and account executive with iA American Warranty Group, joins us to give his advice on being an effective leader to your F&I team.

Ian wrote an article about one-on-one meetings in the October issue of AutoSuccess, a topic he expands on in this episode. The original article can be found here.

Podcast: The Importance of Recon

Velocity Automotive leadership discusses the motivation behind starting the business.

Podcast: Industry Perspectives from a Marketing Exec

Greg Uland of Reynolds and Reynolds discusses potential improvements for your sales process.

Podcast: Updated Calling in the Modern Dealership

Leadership from a 17-store dealer group provides insights on modern problems in auto sales.

Podcast: Getting ROs to Your Service Lane

Strategies to get high value repair orders to your store.

Other Posts

Leadership Podcast: Daily Habits for Success

Six past podcast guests tell us about what helps them be successful.

Podcast: The Guest Experience

Looking to update your customer’s experience? Tune in for advice and ideas from Ryan Powers of SoundFox.

Podcast: How to Level-Up Hiring Practices

Industry expert Laura Rowland explains why you should revamp your employee relations.

Podcast: Analyzing Fixed Ops Processes

Evaluating and bettering your service drive with advice from DealerPRO Training.