Three Things Required for Every Sale
Each day, new tricks, techniques and magic formulas seem to crop up, all designed to make selling easy. Let’s face it: These are mostly gimmicks. There is no “silver bullet.” But there are three essential basics that must happen in order to sell anything.
Treat Your Strengths As A Weakness
Instead of using your strengths as a crutch, limping into the kingdom of “Just Enough,” what if you used it instead to vault into newer, higher realms of possibilities?
Close the Loop of Missed Calls to Win in Today’s Mobile World
Don’t let an underperforming phone system cost you money. By learning how a robust communication platform can help you close the loop on missed calls, you can win in today’s mobile world.
You Can Handle the Truth: Preparing Your Fixed Ops Team for Growth and Success
What if all of your advisors sold an additional half-hour to an hour per ticket while increasing customer retention? How would this impact your shop’s ability to perform repairs and service in “a reasonable amount of time,” as many manufacturers’ surveys suggest?
Who’s Responsible for Customer Retention at Your Dealership?
Leaving it up to the factory to develop one for you or hoping that management by committee will work is the least effective way to grow your business.
How Often Should You Train?
Consistent training means adding hours to an already long work week. A well-trained team will benefit the entire dealership.
Top Online Resources for Auto Dealers
Having go-to resources for running the business, getting licensed as an auto dealer and remaining compliant with state rules and regulations is a necessary component of running a successful auto dealership.
It’s Not About Just You
You must do well. You must reach beyond your comfort zone. You must dig deep and get back up. You must set audacious goals and kick the door in when Life tries to slam it in your face. You must reach higher because this isn’t just about you.
Employee Retention Impacts Owner Retention
In many of my workshops, I ask the dealers and general managers attending the following question: “What do you do with a salesperson who sells an average of five units a month?” I’m guessing you know the answer to that question yourself — it probably sounds something like: “You’re out the door,” or “I don’t tolerate anyone selling just five cars a month!” Right?
Four Things You Need to Know Before Starting a Mentoring Program at Your Dealership
You see it at the dealership all the time. That new salesperson far exceeds everyone else’s numbers at the store during the first month. Then, the sales start to slip. By the fourth month, the person gets fired for not meeting his or her numbers.
Podcast: Connecting with Your Customers
Bill Wittenmyer of ELEAD1ONE returns to discuss increasing the connection between your dealership and your customers.
Today’s Dealership Differentiator: Personalized Development
When people learn, they need feedback that tells them whether or not they are doing the right thing. Mastery requires feedback; so, the more you can provide feedback, the better your coaching and development efforts will be.
