Podcast: The Future of Automotive Research and Shopping
Gina Callari, COO of Evox Images and RelayCars, joins us to discuss driving the future of automotive research and shopping.
Podcast: Streamline for Better Customer Experience
Anna Puzier, business analyst for Auto/Mate, joins us to discuss how to streamline your processes to create a better customer experience.
Podcast: Increasing Your Service Absorption
Scott Hembrough, president of Hembrough Business Systems, joins us to discuss how dealers can increase their service absorption.
Podcast: Recall Strategies
Dan Beres, managing partner, Enterprise Services & Strategic Partnerships for Recall Masters, joins us to discuss recall strategies for the fixed ops department.
Leadership Podcast: Facing Challenges
We’ve returned with some of our past guests, asking them what they feel are the biggest challenges leaders are facing today.
Podcast: Internal Vs. External BDCs
Bill Wittenmyer, VP of Sales for CDK Global, joins us to discuss interval vs. external BDCs.
Podcast: Workplace Culture
Scotty Reiss, founder of A Girls Guide to Cars, joins us to discuss workplace culture and the Women in Automotive Industry Conference.
Podcast: Growing and Utilizing Your Salespeople’s Abilities
Noel Walsh, CEO of NW&A Sales Training, joins us to discuss growing and utilizing the abilities of our salespeople.
Driving the Future of Automotive Research and Shopping
Today’s fragmented and increasingly digital landscape presents greater challenges for dealerships to meet the needs of car shoppers. According to a 2016 AutoTrader study, only 17 out of 4,002 surveyed customers were satisfied with the current car-buying process.
Podcast: Marketing to Today’s Consumer
Amy Hughes, senior director of dealer intelligence at Experian, joins us to discuss marketing to today’s consumers.
Podcast: Cost-Saving Initiatives
Steve Robinson, vice president of sales for KeyTrak, joins us to discuss cost-saving initiatives in the dealership.
Podcast: Keeping Attention During Training
Sally Whitesell, president of sw Service Solutions, joins us to discuss how to better keep the attention of your team during training.
