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Value-Building Starts with Displaying Added Investments

Transparency here means sharing with customers exactly how your dealership reconditioned the vehicle they are considering.

Manheim Delivers Process Improvement Solution for Commercial Clients

A client shared services center meets clients’ needs for easier, faster post-sale operations.

Selling to Millennials

These buyers are actually interested in buying cars and dealers must adapt to their needs.

4 CRM Customizations to Boost Sales Results

Get the most out of a CRM system by customizing marketing, employee and buyer processes.

The World Isn’t Changing, It Already Has

Digital retailing applications are helping dealers navigate the pandemic and compete with non-franchise online providers.

Your Service Department’s Multi-Point Marketing Inspection

When was the last time you took a step back and looked at how well your service department functions from end to end? Does it operate like a well-oiled machine of transparency and technology, or is it riddled with inefficiencies that sap productivity and profitability while damaging the customer experience? Here’s an even better question:

Why Vehicle Protection Plans Are in High Demand at Dealerships Today

Supply shortages have gripped the industry, and now consumers are increasingly needing F&I products.

Rocket Auto Launches Online Vehicle Marketplace, Empowering Buyers to Choose Their Perfect Car Leveraging the Rocket Platform

With more than 35,000 vehicles for sale from 300 dealers at launch, Rocket Auto has the selection to meet the needs of every buyer

Attracting Younger Customer Bases

Dealers bring millennials and younger audiences back to the showrooms using sophisticated data and technology solutions.

4 Ways to Improve the Dealership Customer Experience Amid Inventory Shortages

Engaging, transparent and constant communication with customers, both in the digital and physical worlds, sells cars and grows loyalty.