Roadstar Services Announces Consumer Survey Results for Vehicle Service Contracts

Roadstar Services Announces Consumer Survey Results for Vehicle Service Contracts

When asked to rate options that would make them inclined to purchase an extended service plan, respondents overwhelmingly chose roadside assistance, which was rated number one by nearly half of all respondents.

RoadStar Services, providing a new take on extended vehicle service contracts for car owners, announced the results of a survey revealing the sentiments of over 1,000 car owners on extended vehicle service contracts for their vehicles. Of note, nearly 64% of respondents would either consider purchasing an extended vehicle contract (57%) or already own one (7%). In addition, when asked to rate options that would make them inclined to purchase an extended service plan, respondents overwhelmingly chose roadside assistance, which was rated number one by nearly half of all respondents. 

“Knowing what is valued by our customers allows us to focus on providing the right service at a realistic and reasonable price point,” said Anders Steele, VP of Communications for RoadStar Services. “Additionally we were interested to see that over half of car owners would consider purchasing an extended service contract.”

RoadStar Services’ online service contract calculator shows the exact price along with coverage details based on VIN and mileage of any vehicle. The options for longer contracts and add-on coverages are clearly marked and competitively priced. All RoadStar Services contracts include emergency roadside service throughout the life of the vehicle service contract — a service desired by 47% of car owners. Additional RoadStar perks include zero deductible, rental car reimbursement, coverage transferability and more.

RoadStar Services provides automobile owners with the same proven industry-leading vehicle service contracts trusted by millions of automobile owners for over 30 years, while avoiding the hassle and risk of sharing personal information on unwanted sales calls. The nationwide coverage is fully insured and top-rated by customers as well as the Better Business Bureau. All RoadStar Services contracts feature $0 deductible, a 30-day money-back guarantee, and allow customers to have their vehicle serviced at their preferred auto shop.

RoadStar Extended Service Plan Consumer survey:

  • 57% of car owners are interested in buying an extended service plan
  • 7% of car owners already have an extended service plan
  • Consumers indicated their desire for additional discounts and benefits on related services bundled with vehicle service contracts, with 93% being more likely to purchase with additional options included

Links:
RoadStar Services

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