Dealer Service
Recommending Ride Control – Don’t Back Down
Stand by your recommendations. You are not doing your customers any favors by doing a less expensive repair.
Stand by your recommendations. You are not doing your customers any favors by doing a less expensive repair.
The source of the problem could be software, electrical or mechanical.
Key and security system diagnostics are not that much different than driveability diagnostics.
Even under normal conditions on a smooth road, shocks stroke on average 1,750 times for every mile traveled.
As vehicles age, eliminating noise is Job 1. But "noise" may mean different things to you and your customers.
A CV joint rarely fails on its own. Outside factors can damage a joint worse than cutting a boot with...
A no-spark condition could be the result of communication errors or missing data from a dead module.
Here are five little-known tips about spark plug replacement that you probably didn’t learn in school.
Worn brake pads can tell you a lot about the entire brake system and keep new components from suffering the...
If a customer comes to your service department with a steering-pull complaint, never jump to conclusions about what’s really wrong.
