Vehicle E-Commerce: Why Would Today’s Dealers Stay Relevant in the New Sales Dynamics?
Barath Ashokkumar & Anand Sethuraman The biggest revolution currently underway is taking place neither in the manufacturing plant nor in the innovation labs, but in people’s living rooms. What started off as a demonstration of online shopping systems in 1979 has now exploded into a world of e-Bays and Amazons. With every kind of retailer
Building Today’s Communication Tool Box
The ways in which we communicate are ever changing, and that means thriving businesses must always be on the lookout for ways to update and clean out their communication tool boxes.
Are You Losing Customers to a Slow Buying Process?
Buying a car and going grocery shopping are pretty different, but how you feel about your time as a consumer should give you an idea about how your dealership customers feel when they spend more time there than they had planned, leave with more options than they wanted and spend hours finishing the delivery process.
Taking the Driver’s Seat: Meet Your NextGen Automobile Dealers
By Amber Martin, Communications Director Business Development at Martin Management Group. NAMAD hosted its 36th annual membership meeting in Miami, Florida with a continued focus on developing the next generation. I had the opportunity to ask first generation automobile dealers how they’re preparing the second generation to take the driver’s seat. In this video, you’ll meet some of
Three Inventory Management Strategies: Don’t Get Caught Off Guard
With this influx of pre-owned merchandise on the way, it is imperative you have a strong inventory management strategy in place to stay ahead of oversupply and optimize your used car operations.
Awarding Medals Before They’ve Gone Into Battle
I recently saw a post on a social network; it was a re-post of an alleged list that a new employee found on their door the first day of work. It was a thoughtful list, containing such items as “Don’t worry about calling in sick,” “It’s OK to have an off day” and “It’s OK
Win Back Your Local Customers
Some of the key reasons customers choose dealerships farther away are reasons you can leverage to help you start winning back those wandering customers.
Success Story: Breaking Barriers While Achieving Record-Breaking Sales
The automotive industry has entered a time when staying comfortable and maintaining the status quo can lead to a dealership’s downfall. Today’s customer is evolving – they are more knowledgeable about what’s available than any customers in history and have a much better understanding about what things truly cost. The key to survival and success is […]
Success Story: Big Store, Big Success
Volkswagen of Oakland is a single-point store in the heart of downtown Oakland, California. The area is enjoying tremendous growth, thanks to new technology companies setting up shop, an overflow from San Francisco and new neighborhoods being built to meet the demand of people moving to the city. While being located in the middle of
