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New PetraSync Digital Service Menu Designed with Dealer-Inspired Features

Compatible with either Android or iPad tablet technology, the new PetraSync package includes wireless and web-based applications designed to improve and expedite both the intake of service orders and the comprehensive accuracy of the inspection process.

Is Your DMS Ready for the Digital Transformation?

Americans spend on average 75 hours waiting every year; whether at the DMV, doctors’ offices or in checkout lines. The last thing they want to do when buying a car is wait even more.

Shifting to a Razor and Razor Blade Business Model

In the next few years, learning how to operate a razor-and-razor-blade business model will allow dealers to continue growing profits, even as front-end profit margins go the way of the dodo bird.

Bringing Video to the Service Department

Dealers who are looking for ways to build their service department’s revenue, increase their number of return customers and grow profits have a valuable tool available to them that is literally in the palm of their hands.

Auto/Mate Integrates DMS with DDI Technology’s Vehicle Title and Registration Solutions

Auto/Mate’s DMS customers can now use DDI Technology’s solutions to improve workflow, reduce fraud and errors, eliminate paper storage and keep data secure.

Cover Genius Further Expands into US Auto and Mobility Market

Cover Genius, a global insurance distribution platform for the world’s largest e-commerce companies, has announced the appointment of Austin Ledgerwood as Head of Strategic Partnerships – Mobility, Americas.

Jaguar Land Rover Retailers Onboard New automotiveMastermind Sales Platform

Market EyeQ provides access to all prospective buyers for a dealer, by segment, on a single sales platform. It is backed by real-time proprietary data and algorithms to identify, communicate with and close more buyers in a dealer’s market.

Selling F&I Products On Alternate Fuel Vehicles? Here’s What To Know

Repairs and replacement parts/battery for EVs can be three times the cost of a gas-powered vehicle, which makes the right protection plan increasingly important.

Digital Retailing — the Missing Ingredient in Your Marketing Mix

Digital retailing provides a “self-service” experience option for the customer who wants to start the buying journey online. If they graduate to a “full-service” customer at the dealership, the hand off is seamless with the right DR platform.

Pros and Cons of Internal vs. External BDCs

Only one thing is certain; inbound phone calls are still the best low-funnel leads, so make sure they’re handled properly.