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J.D. Power and Uptake Create New Benchmarking Products that Leverage Artificial Intelligence

The collaboration will also include smart home and connected real estate insight for utilities and power generation firms, as well as connected device efficacy insight and optimization benchmark surveys for mobile network operators.

New ActivEngage Product Gives Car Dealerships More Control Over Trade Valuations

Using data collected through person-to-person messaging, dealership resources are better leveraged.

CarGurus Boosts Its Digital Retail Offering with Capital One Auto Finance Partnership

CarGurus shoppers who are pre-qualified for financing through this partnership will now know more about purchasing their vehicle before they go to the dealership.

Dealer Panel: What’s One Habit That One of Your Salespeople Has That Inspires or Produces Great Results?

Our Dealer Panel gives voice to dealers, GMs and sales professionals to share their experiences — sales techniques, new technology and ways to motivate staff — giving our readers the benefit of learning from their peers.

‘Inside AutoAlert’ Pando Channel Key to Building Culture, Adding 250+ Employees in 6 Months

Pando has also increased leadership communication and peer-to-peer communication at AutoAlert.

4 Ways to Profit From Online Reviews

Most dealerships today understand the importance of a good online reputation. Consumers see online reviews all over the web, and they do influence customers in their selection of a dealership for both sales and service.

The Overlooked Management Tool

For a myriad of reasons, many managers don’t hold regular staff meetings. Good staff meetings can focus a team, energize employees and engage them in ways ad-hoc interactions don’t.

Westlake Financial Services Adopts Dealertrack Accelerated Title

Dealertrack recently partnered with Westlake and KeyBank to ensure dealers across various segments have the technology solutions they need to face these macroeconomic issues head-on.

ActivEngage Releases New Reputation Enhancement Tool

AcceleRater has all of the major capabilities of traditional reputation management tools including the ability to monitor and respond to reviews, access rich data, launch review request campaigns and more. 

Ruthless Marketing: Schomp Automotive Group

Schomp Automotive Group wasn’t content to sell cars the same way as their competitors. See how they’ve structured their marketing efforts to better connect with both new clients and established customers by taking into account the changing ways they prefer to shop.