Top 5 Disruptive Inbound and Outbound Phone Trends in Service
Customer service starts on the phone. Measure your communication efforts and hold your team accountable.
How Self-Service Technology can Benefit Your Dealership
When a customer checks in using a connected self-service kiosk, they’re pushing updated, accurate information into your DMS.
NIL Spells Challenge for Auto Dealerships
Dealerships should enforce the following best practices when engaging in an agreement with an NCAA athlete driver.
Cognitiondigital.io Launches Customer-Centric Advertising Platform
The new platform integrates with Amazon’s suite of Ad Tech solutions providing higher clickthrough rates, lower cost per action and more efficient media buy.
StoneEagle Names Damar Christopher COO
As COO, Christopher will work cross-functionally to increase alignment, momentum and stakeholder communication so that the business consistently delivers on the objectives set by the CEO and executive committee.
The 7 Culture Killers
By giving team members a work environment conducive for success, we’re providing them a launch pad so they can soar.
Automotive Lending Sales Exec Jenn Reid Joins Wolters Kluwer
Reid has over two decades of diverse executive experience in the automotive industry within the dealer, lender and information services’ categories.
Digital Air Strike Featured on CDK Global Fortellis Automotive Exchange Platform
The Digital Air Strike platform offers an enhanced response cadence that sends multiple personalized responses to every prospect on behalf of the dealership’s designated sales representatives. This is completed seamlessly without the need for human intervention.
The Inventory Issue
The computer-chip shortage has left dealers with the fewest offerings in decades. Don’t miss this great advice from dealers and our AutoSuccess contributors.
Sincro and Tekion Announce First Real-Time Integration Between Automotive Dealer Management System and Dealer Websites
Dealers will benefit from direct two-way syncing of inventory and pricing in addition to offering better consumer interactions