Dealers See Bottom-Line Benefits from F&I Product Portfolio Review
Take this time to review your lineup of F&I offerings to ensure they have the right makeup of value-added products.
Is Your Fixed Ops Team as Profitable as It Can Be?
Too often, after a customer gets the keys to their new car, maintenance and repairs are the last thing on their mind. It’s your job to build a relationship, educating them when and where they should have their maintenance and repairs performed.
Deconstructing ‘Business As Usual’
In times of uncertainty, having a plan that increases your ability to reach customers can help drive positive interactions and enable growth. Conversica provides innovative solutions for retaining customers during the current economic climate.
Know It, Find It & Sell It
Leads will convert better when sales associates answer prospects’ questions knowingly and on the spot. Leaving prospects alone or putting phone ups on hold jeopardizes those opportunities.
Blended Learning Delivers Maximum Impact for Your Dealership
The majority of students are more motivated to learn in a blended learning environment. And considering that millennials find job training to be very important, it’s critical to have a multi-channel training plan in place to meet these tech savvy learners.
GP Strategies Partners with Whisbi to Provide Digital Sales Capabilities to Dealerships
Dealers will have the ability to seamlessly and digitally interact with customers via voice, chat, video and screen-sharing to facilitate the entire sales transaction virtually with Whisbi’s One-to-One solution for Assisted Selling.
Binary Automotive Solutions Celebrates 15 Years in Business
Best known for their work with dealer branded, Lifetime Powertrain Warranties, Binary Auto has helped dealerships increase extended service contract penetration and turn customers into dealership advocates.
KPA Announces Latest Release of Vera Suite EHS Software
Organizations can carry out mobile-enabled inspections, access a regulatory content repository and distribute online safety training – all within one system.
Culture and Client Interface
In our ever-evolving business climate, what is the essential KPI for delivering a good customer experience? What is more valuable to the business? A satisfied client or a loyal client?
For the Greater Good
While auto sales can be a cutthroat business, think about how you can reach out and help other dealers for the greater good of the industry.
