HELP BUILD REPEAT BUSINESS & LOYALTY WITH CONSUMER FINANCING
Repeat business is the lifeblood of the automotive service industry and consumers appreciate and expect choices, and that includes financing. Many retailers offer multiple payment plans because they know that financing is not one-size-fits-all. For customers who qualify, a credit card dedicated to automotive needs, backed by a strong financial partner, is the best option
Don’t Be Afraid of the Feedback Economy
Online reviews hold a wealth of information that can be used to improve the customer experience, ultimately helping your business attract and retain customers.
Managing Customer Feedback and Your Online Reputation
Online reputation and customer experience go hand in hand today, you need to have a complete picture of what your consumers are saying about you and your brand online and offline.
Insight into Who’s on Track to Rank for Reputation Excellence
The 2020 Automotive Reputation Report provides dealerships with detailed insights into their strengths and weaknesses, uncovering opportunities for operational improvements.
Auto/Mate Wins ‘Best Places to Work’ Award for 10th Straight Year
“The first few years we won this award we ranked in the small-business category, but as our company has grown we have kept the focus on employee satisfaction,” said Mike Esposito, president and CEO of Auto/Mate Dealership Systems. “If you have happy employees you have happy customers, so it’s no coincidence that our customer retention rate is 99%.”
Dealer Inspire Selected by General Motors to Provide Website Services to 4,000+ U.S. Dealerships
Dealer Inspire’s platform is built for powerful dealer customization, with page-building tools that allow dealership teams to easily update and create professional quality web pages with no coding or complicated tools required.
4 Common Job Seeker Frustrations and How Your Dealership Can Avoid Them
Given the tight labor market, job seekers have their choice of countless open roles at the tips of their fingers. This means if your dealership has a frustrating hiring process, top talent won’t hesitate to find their next opportunity elsewhere.
AUL Corp Named to North Bay Business Journal’s ‘Best Places to Work’ for 6th Consecutive Year
The competition recognizes those Northern San Francisco Bay Area companies that excel in quality, professionalism, respect, fairness, pride and camaraderie, as voted on directly by their employees.
Using Technology to Move Your Dealership Forward
Your dealership’s online presence should extend beyond its own website. In addition to posting third-party listings, you should connect with your customers by embracing social media.
How to Use Retail Repair Orders as a Management Tool
There are many service advisors out there who are doing a great job for their customers and their dealers but, unfortunately, they are in the minority.
