U.S. Auto Dealer Sentiment Improves in Q1, Market View Remains Weak
The Q1 2024 Cox Automotive Dealer Sentiment Index shows an overall increase in current market sentiment, but the profitability index dropped to nearly an all-time low.
Cox Auto’s Car Buyer Journey Study Shows Satisfaction with Car Buying Improved
The rise in satisfaction can be attributed to several factors such as improved inventory levels, the return of discounting, and the further proliferation of an omnichannel approach to vehicle buying.
Executive Spotlight with Mark Queen of SKAI Vision
Mark explains how managers can monitor and improve service cycle times.
Deliver the Promise. Fulfill the Commitment.
Poor customer support will damage buyer satisfaction and retention. The same is true of poor vendor support. Partnering with a committed provider is a must in today’s world.
EpiCar Joins Forces with Florida Independent Automobile Dealers Association
Dealers identified “sourcing profitable inventory” as a major challenge, and EpiCar responded by connecting dealers directly with vehicles sourced from private owners.
Getting Married for All the Right Expectations
As you consider technology solutions to improve business operations, problems will arise. Have confidence that you have a solid communication bridge to the prompt resolution you trust.
EpiCar’s New Platform Helps Resolve Inventory Dilemmas
Dealers can get priority notifications on listings that align with their criteria, ensuring they stay ahead of the competition.
KADA Selects Digital Air Strike as Preferred Partner
As a KADA Preferred Partner, Digital Air Strike will provide its digital marketing, reputation management, AI chat and patented lead response technology solutions.
Don’t Let Customer Confidence Kill Deals
In the face of waning consumer confidence, dealers can implement these strategies to stay competitive in a slowing market.
3 Ways Negative Customer Feedback Can Help Automotive Dealerships
Look at negative feedback to create opportunities to develop a loyal customer base. Here are three ways negative feedback can help a dealer.
