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Auto/Mate Named a 2020 Best Places to Work in Albany

The honor recognizes companies with strong workplace cultures and engaged employees.

After Historic Q3 Turnaround, U.S. Auto Dealer Current Market Sentiment Fades in Q4

Current market conditions drop into negative territory in Q4 after reaching an all-time high in Q3. Franchised dealers remain more optimistic than independents.

Increase in Digital Automotive Retail Due to Pandemic Paves Way for New Normal, J.D. Power Finds

See how lasting effects of the pandemic will make it imperative for dealers to step up their digital offerings to remain competitive.

6 Best Practices for Auto Marketers in a Post-Pandemic World

Auto marketers should tailor their campaigns to speak to the unique mindsets and shopping behaviors of their target customers.

Paula Skier, Nielsen
The Data-Driven Dealer Series, Part 1: Where’s Your Data?

Successful marketing comes from understanding your customers’ identity. Building a picture of who has purchased from you helps target who is likely to buy in the future.

Recapturing Service Business with Digital Inspections

Particularly during a pandemic, the importance of keeping vehicle owners well-informed and feeling good about their service, while maintaining social distance, is paramount.

Deconstructing ‘Business As Usual’

In times of uncertainty, having a plan that increases your ability to reach customers can help drive positive interactions and enable growth. Conversica provides innovative solutions for retaining customers during the current economic climate.

6 Strategies to Increase Employee Engagement

Measuring employment engagement in real-time helps companies achieve real results and should be viewed with the same priority as measuring financial results.

Honda Selects Dealer Inspire as Website, Technology Platform Provider for US Dealerships

Dealer Inspire’s advanced website platform is the core of its connected ecosystem of solutions that make automotive retail faster, easier and smarter from search to signature.

5 Reasons to Make Employee Engagement a Top Priority

As your dealership evolves due to market conditions, the degree to which your employees are engaged will drive either support or resistance to those changes.