7 Strategies to Maximize Call Monitoring ROI
With so many technologies in use at one time, it can be difficult to ensure that every solution is being used to its fullest extent. What is the best way to ensure that you get the most out of your call monitoring partnership?
High Interest Rates, Slow Economy Repress U.S. Auto Dealer Sentiment
The Q3 report is the fifth consecutive quarter with dealer sentiment below the 50 threshold.
How to Turn 1.5HPRO into 2.0HPRO
With all the downward pressure on sales per repair order, how do you take your service advisor from average or below average to a service sales superstar?
The Growing Importance of Warranty to Dealer Profitability
In the next three years, OEM warranty will become an increasingly important factor in dealership operations.
Genuine Insights from GA4 Data Explorations
Are you loving it or completely confused? Here’s a quick walk through to help you focus on what’s important.
Understanding and Embracing GA4, the New Analytics
If you haven’t installed GA4 yet, you may be caught off guard as many companies did not prepare. Here you’ll learn about some key upgrades for deep diving into your data.
How to Boost Appointment Conversions with Positive First Impressions
It’s crucial to equip your staff with effective phone handling strategies that can make a lasting impression and persuade callers to choose your dealership.
How to Use Call Analytics to Improve Phone Handling
Which parts of your phone handling process are breaking down? Learn how analytics can help improve your first interactions.
How EVs Affect Used Car Reconditioning
Whatever the propulsion system, two foundational truths must be core to understanding key performance metrics, Days in Recon and Time to Line.
As Inventory Concerns Begin to Fade, Economic Uncertainty and High Interest Rates Take Center Stage
According to the Cox Automotive Dealer Sentiment Index, the current market index is now at 45, up from 43 in Q1 but still below the threshold of 50, indicating that more dealers see the current auto market as weak than see the market as strong.