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Freedom & Independence

When we frame the discussion in terms of freedom and independence, we find goals worthy of our effort.

Micromanaging for the Win

Being directive can be an incredibly useful tool to take someone new to a task to get the best out of them.

Safety Recalls: Think You’re Covered?

Some of the things to consider when developing your safety recall management policy.

Helion Technologies Becomes a CIS SecureSuite Member

CIS’s SecureSuite membership provides members with tools for measuring information security status and resources for making informed security investment decisions.

5 Effective Tips to Optimize Your Blog for SEO

Half the battle of making sure your dealership’s blog is correctly optimized for SEO is properly planning and organizing your article’s content. Here are five effective tips to get you started.

How Does a T2L Profit Model Work?

Could the savings dealers are realizing year after year once they implement a time to line (T2L) profit model be too good to be true?

Driving Change

Looking for a new marketing partner? Find one that educates dealers on how to best serve their clients online; and personalize their digital strategy while staying flexible and available to the dealer.

ActivEngage Releases New Reputation Enhancement Tool

AcceleRater has all of the major capabilities of traditional reputation management tools including the ability to monitor and respond to reviews, access rich data, launch review request campaigns and more. 

You Are Not Running a Democracy

The whole team needs to “buy in” to change when it comes to improving customer satisfaction and retention, increasing profitability and giving a dealer the kind of return on their investment that they deserve. It’s not an option.

How to be An Authentic Leader

Many leaders feel that being professional in their position means being organized, focused and strong. They never let their personal life or emotions enter into relationships with their employees.