ActivEngage Releases New Reputation Enhancement Tool

ActivEngage Releases New Reputation Enhancement Tool

AcceleRater has all of the major capabilities of traditional reputation management tools including the ability to monitor and respond to reviews, access rich data, launch review request campaigns and more. 

ActivEngage announces the release of AcceleRater, the company’s reputation enhancement solution for car dealerships. This tool will help get more customers and increase revenue, the company said.

AcceleRater helps dealerships generate more and better reviews quickly by targeting shoppers who’ve had a particularly positive experience at any point in the buying journey. Pilot stores have seen a 100-percent increase in positive feedback from customers with every review engagement, according to the company.

“Millions of interactions have produced billions of dollars for our dealership customers,” said Carol Marshall, ActivEngage vice president of operations. “This has helped make ActivEngage an authority in customer experience. Always looking to enhance dealer-customer interaction, we saw the untapped potential of customer feedback to help dealers acquire more customers. We hear positive remarks from shoppers in many of our conversations. Now that feedback can translate into a better online reputation for our dealers.”

AcceleRater has all of the major capabilities of traditional reputation management tools including the ability to monitor and respond to reviews, access rich data, launch review request campaigns and more.

“Other tools we’ve seen in the market only offer dealerships a reactive approach to customer feedback,” said ActivEngage President Ted Rubin. “There’s little or no control over when and where shoppers leave reviews. AcceleRater works in tandem with reputation management efforts to help dealers gauge customer perception throughout the entire shopping experience and proactively get more reviews.”


Link:

ActivEngage, Inc.

 

You May Also Like

Rita and Rick Case Changemaker Award  2024 Winner

Jonathan DeLuca and the Frederick A. DeLuca Foundation were honored as changemakers at the 2024 South Florida Heart Ball.

Rita Case, president and CEO of Rick Case Automotive Group, presented the second annual Rita and Rick Case Changemaker Award to the Frederick A. DeLuca Foundation and Jonathan DeLuca, board director of the Foundation, during the 2024 South Florida Heart Ball, hosted by the American Heart Association (AHA).

In a rare move by a national organization to establish a perpetual recognition award, the Rita and Rick Case Changemaker Award was established last year. The award is now presented annually in perpetuity to an individual or organization that has made an impact, sets the tone, leads by example and inspires others to join the mission of the AHA. This is the first award of its kind in the AHA’s South Florida market.

Healey Brothers Opens State-of-the-Art Healey Hyundai Dealership

The new dealership in Fishkill, New York, is a model for the next generation of automotive dealerships with comprehensive services.

inride Consumer to Dealer Auto Auction Platform Now Live

inride’s groundbreaking consumer-to-dealer app, powered by technology and AI, is reshaping the automotive landscape.

700Credit Survey Shows How Dealers Are Susceptible to Fraud

Less than 1% of survey respondents say they collect a digital copy, validate and compare a driver’s license against DMV records.

Lotlinx Unveils Vincensus

Vincensus offers real-time visibility for OEM-specific and dealership inventory, plus key data on pricing and markdowns.

Other Posts

Mazda Opens 300th Open-Concept Dealership

Retail Evolution dealers now account for more than 85% of Mazda sales consistently outperform non-upgraded facilities in monthly throughput.

Cox Automotive Ecommerce Partners with Canopy Connect

The collaboration will embed insurance verification and servicing into Cox Automotive’s Ecommerce solution.

CarSaver Wins Tech Company Award

The company’s continued excellence in automotive eCommerce and FinTech innovation recognized on global stage.

New Benchmark Data Suite Using KPIs for Dealer Decision Making

Simplify data management and with a platform that analyzes metrics across digital marketing, inventory, lead handling, sales, and finance.