Maintaining a Positive Dealership Culture in a Volatile Market
The automotive retailing market might be changing, but that doesn’t mean your attitude has to shift with it.
Service Departments Lagging in Communication with Vehicle Owners, J.D. Power Finds
Porsche is highest-ranked luxury brand for first time; Buick ranks highest among mass market brands.
4 Ways Your Dealership Can Stay Competitive in 2019
In 2018, dealers were up against some major challenges and changes: employee turnover, technological advancements, vehicle subscription services and predictions of impending sales declines. As we move into 2019, it’s time to face the industry’s challenges head on. To stay competitive, incorporate the following initiatives into your business strategy.
Dealer.com Launches New Capabilities to Help Dealers Personalize Digital Marketing and Car-Buying Experience at NADA 2019
The new solutions being launched help dealers deliver a more complete and connected digital storefront, with personalized experiences that reach and engage customers at every step of the shopping process while providing improved flexibility, customization and Managed Services options.
Dealer Panel – Benefits Employees Appreciate the Most
Our Dealer Panel gives voice to dealers, GMs and sales professionals to share their experiences — sales techniques, new technology and ways to motivate staff — giving our readers the benefit of learning from their peers.
Train Every Day: Ongoing Learning is Essential to Sustained Success
If you’re looking for a sure-fire way to reduce efficiency, frustrate your employees and ultimately have them move on to other dealerships, neglect their ongoing training.
Dealer Panel – Employee Recognition Programs
Our Dealer Panel gives voice to dealers, GMs and sales professionals to share their experiences — sales techniques, new technology and ways to motivate staff — giving our readers the benefit of learning from their peers.
Dominion VUE DMS Offers Full Set of Communications Features That Dramatically Improve Car Owners’ Service Experience
Dominion VUE is completing its beta roll out with a few multi-store groups with a timed roll out to dealers in the U.S. through 2018 and 2019.
Boost Your Express Service Lane Performance
You might not make a profit on the services, but the convenience and goodwill they generate for your customers and the upsell opportunities they present should make them a profitable enterprise for your dealership.
F&I Solutions Section: Benefits of Pulling Multiple Bureaus to Find the Best Deal
Did you know that the average difference between a typical lender credit tier is less than 30 points? More importantly, there is only a 96-point spread between a top credit tier (excellent credit) to a lower tier (credit challenged).
