The SMS Paradigm: Reshaping Customer Engagement in the Automotive Industry
By reaching out through SMS, we have tapped into the potential of a less invasive, yet highly effective, method of communication.
Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops
In 2023, dealerships accounted for 30% of all service visits in the U.S., down from 35% in 2021.
Toyota of Murfreesboro Exceeds Customer Expectations with Automated Inspection Lane
Today’s service customers expect a high level of service when they choose to take their vehicle to the dealership. See how Mike Thomas, service director for Toyota of Murfreesboro, delivers on those expectations while inspecting 100% of the vehicles that come through their doors.
Executive Spotlight with Jason Girdner of TECOBI Inc.
Tune in to the video to learn about the changing dynamics of customer communication in automotive sales.
Hunter’s Latest Wheel Alignment Specs Database Now Available
The semi-annual specification update includes 960+ new and updated vehicles.
CerebrumX, Guidepoint Systems Join Forces
Guidepoint Systems will use the CerebrumX embedded telematics data platform to help fleet companies and auto dealers optimize front-line operations.
Road to AAPEX, Ep. 10: Where the Road Ends and the Show Begins
Be sure to watch the conclusion of this year’s Road to AAPEX.
asTech Announces Scanning Support for Tesla Vehicles
asTech remote OEM scans are now available for over 99% of the Tesla car parc.
Industry’s First 20 Group for Vendors Meets, Announces Leadership Roles
V20 set its vision toward creating a positive impact by hearing the needs and challenges of the dealership body and leveraging its size to make an impact in solving those challenges.
5 Ways to Become a Reinsurance Genius
Dealers don’t have to be reinsurance experts to make smart decisions that lead to long-term profitability. Use these five tips to put the right people, products and processes in place.
