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Authenticom Launches ContactVia Helping Car Dealers Enhance Consumer Relationships Through Communication Channel Preference, Data Privacy Management

Software Solution is integrated directly into DealerVault, Authenticom’s cloud-based web platform

Contactless Contracting from Dealerware Offers Fast, Safe and Flexible Agreements

Customers can review the terms of the agreement and sign for the vehicle on their own device, reducing the need for dealership employees and customers to physically share space, share devices or use impractical workarounds to complete paperwork.

Cafection | Evoca Launches Contactless Coffee Ordering Technology

Cafection | Evoca’s latest technology enables contactless ordering through three easy and intuitive steps, referred to as “Scan, Select & Enjoy” by the company.

Where F&I Can Help Increase Successful Contactless Transactions

When it comes to F&I options, dealers want to leverage the online experience to remove any perceived friction toward the completion of the deal inside the F&I office.

Contact At Once! and AdvantageTec Become LivePerson Automotive and Launch Conversational Commerce Platform for Automobile Sales and Service

LivePerson’s Automotive division debuts new name and branding along with customer lifecycle messaging platform.

Using BI to Contact Active Prospective Customers

The average human has hundreds of regular habits. In many ways, it’s human habit formation that keeps the world moving.

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Making Your First Contact A Great Contact: First Impressions and Your Role as a Salesperson

“The telephone is virtual reality in that you can meet with someone as if you are together, at least for the auditory sense.” – Ray Kurzweil You look in the mirror before stepping on the sales floor. You stand up straight, look people in the eye, smile and start another day in the dealership. ​ Your

Making Your First Contact A Great Contact: First Impressions and Your Role as a Salesperson

“A good first impression can work wonders.” – J.K. Rowling There are a number of things affecting the auto sales field that you have absolutely no control over, ranging from the overall economy to the weather to the marketing whims of your make’s manufacturer. So, when it comes to the things that are in your control,

Digital Custom Forms from Rapid Recon Simplifies Dealership Life

Digital documents are more secure and easier for personnel to find, and electronic storage ends paper document handling, physical storage and retrieval personnel.