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2017 Marketing Strategy Guide: 4 Components                 to Success

Automotive marketing and the consumer’s path to purchase are constantly evolving. Using the strategy you started 2016 with is not going to cut it come January. There are four key areas to success that must be at the forefront of your planning for 2017. ​ Read our entire issue – Click here ​ 1. Website Your dealership

Customer Retention Doesn’t Just Happen

Have you noticed how “customer retention” is the new buzzword? For many years, it was “improved CSI” that manufacturers pushed for via incentives. Dealers quickly complied and, after a while, realized that improved CSI scores were good for the manufacturer (which is why they are willing to pay incentives), great for the customer (thanks to

Eight Easy Ways to Build Your Personal Brand Online

The idea of personal branding can be overwhelming or daunting, but once you start getting out there, you might be surprised how your referrals will grow and your online presence will spread.

Does Your Dealership Preload Vehicles and Use Addendum Labels?

Do you preload vehicles and use addendum labels? If so, there are a few things to keep in mind to accurately and professionally present options you offer your clients in this socially connected world. Before we begin, I want to clarify that I am not an attorney and you should consult your legal counsel for

Success Story: Selling Out of the Service Drive

Comprised of five stores across the United States, the Jay Wolfe brand has been a household name for many years. Together, this dealership group has achieved a stellar reputation by catering to the customer, training their team and working as one unit for the good of the group. Click cover to read from our digital magazine. Lee Hubbard started his career in the automotive industry in 1977 as a porter in a s […]