What Value Do Your Technicians Provide?
If an average technician produces about the same gross profit as an average salesperson, one would naturally assume that each of these people deserve to share equally in the attention received from the general manager and/or dealer, right?
How to Revive Comatose Customers
You must get committed to utilizing the right appointment processes on the phone and on your website in order to increase your service appointments.
Developing a Data-Curious Culture at Your Dealership
AI, BI, Big-Data, Machine-Learning. These are just some of the buzzwords being thrown around in today’s business environment. Who benefits from these concepts and technologies? Is it just the big-box retailers or the industrials, or can your dealership use them too?
Affinitiv and AutoLoop Complete Merger
The newly combined company will create the largest provider of data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle.
The New Consumer Privacy Laws: What You Can Do Now To Comply
If information is not going to be provided or deleted, or doing so is delayed, the consumer must be notified of the reason for the delay or the decision not to delete the information, and of any right of the consumer has to appeal the decision to the dealership.
4 Mistakes That Limit the Potential of New Technology
If people from a century ago were to peek into the modern-day world, the technology they’d see would seem magical: doorbell cameras, smart thermostats, artificially intelligent devices, self-driving cars.
Younger Generations Could Provide Answer to Dealership Turnover Issue
Cox Automotive’s 2019 Dealership Staffing Study reveals an optimistic forecast with younger generations showing a greater interest in dealership jobs than older generations.
Younger Generations Could Provide Answer to Dealership Turnover Issue
Having access to the latest technology is not only expected by these younger generations but required to succeed as a business in today’s digital age.
The Perfect Start for Improving the Ownership Experience
Feed the part of your dealership that matters most to your customers. The one that continuously brings your customers back for more.
Affinitiv and AutoLoop Sign Definitive Agreement to Merge
The combined company will continue to leverage its scale, resources and unique set of marketing, software and analytics offerings to drive innovation while providing clients with world-class levels of customer support for all Affinitiv and AutoLoop solutions.
