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Leadership in Difficult Times

In an uncertain environment, your leadership is needed, desired and craved by your employees.

Bye Bye Bus, Hello Again Minivan

Cars.com survey reveals cars overtake school buses as primary mode of back-to-school transport.

Hard Times Bring Out the Best in Dealers

The dealer community is full of great people who do good work. Here’s a spotlight on a few recent good deeds.

For the Greater Good

While auto sales can be a cutthroat business, think about how you can reach out and help other dealers for the greater good of the industry.

The New Normal

Now, more than ever, your customers need to have trust in your business. Work together as a team to ensure customers return to your dealership with confidence and commitment.

Surviving & Thriving in a Crisis

Best practices for establishing processes to protect your employees, customers and guests who visit your facilities, as well as information on how you can re-engineer operations to maximize online sales.

Leadership Podcast: Understanding a Company’s Culture

We’ve returned to some of our past guests to ask them how they help a new employee understand the culture of their organization.

Rising to Extraordinary Challenges

This time reminds us that as leaders, we need to be constantly evolving. Adapting our businesses quickly and efficiently is how we’re going to stay in business and excel.

Making It Personal

It’s time to use video to introduce yourself and your staff in a way that will resonate with your potential customers.

Keep the Momentum Going

How do you keep the initial enthusiasm and excitement you felt at NADA from evaporating? Here are some of my follow-up tips.