They Want More Money!
The risk to the bottom line poised by recent OEM strikes should be carefully considered and any good risk management plan should include not only getting out in front of any problems in the supply chain but also the potential disruptions that could occur in human resource management.
3 Ways to Make Hiring More Efficient at Your Dealership
For each day a revenue-driving role is open, the average dealership loses $1,000 in gross profit. But, the competitive talent market doesn’t mean your dealership needs to increase spending to hire quality employees. By leveraging data and better managing your hiring process, you can reduce costs and secure top talent sooner.
Bringing Customers Back to the Forefront of Your Store
Personalized videos are helping to change the stereotypical perceptions of a car dealership.
The Role of a Finance Manager in the Dealership of Tomorrow
Start talking about the strategy going forward in constantly educating your customer base on your valuable F&I protection and make it as easy as possible to purchase when the customer decides it makes sense to do so — wherever that customer is.
Daily, Ongoing Criminal Records Monitoring
Employers usually don’t pay attention to their employees’ activities outside of work hours, however, failing to monitor employee behavior may place an employer in civil liability jeopardy.
How to Share Data at Your Dealership
Sharing dealership performance data beyond Daily Docs is essential to get your team on the same page on performance and underlying drivers. This is best done with an enterprise business intelligence (BI) solution.
3 Holiday Videos to Spread Good Cheer
To cut through the noise and capture your customers’ attention during this crazy time, you have to stand out from the crowd — and there’s no better way to do that than with video. Here are three essential videos every dealer needs for the holiday season.
Year-End Regulatory Review Necessary to Ensure Compliance
As the new year approaches, re-examination of the legal landscape and related tax implications is in order. Review and analysis of not only fundamental automotive regulations, but also finance and insurance laws is highly recommended.
3 Danger Signs Your Phone Systems are Letting You Down
Phone calls to your dealership are your best bet to engage with low-funnel, high-quality consumers who are ready to buy. Make sure your phone systems are healthy by keeping an eye out for these three easy-to-fix danger signs.
The Big F&I Squeeze — Challenge Creates Opportunity
Dealer-arranged financing and the sale of owner protection products have met the needs of millions upon millions of car buyers — and generated additional income for dealers — since the first F&I department opened its doors. But times have changed.
Your CRM Will Be at the Center of Your Success
While existing CRMs may still bring a level of ROI for the dealership, data, bots and personalization will start to change shopper and customer expectations and redefine how the automotive sales process will work. Stop focusing on things from the past and ask yourself, are you creating experiences that create rapport and build trust that will last a lifetime with every shopper?
Hiring Our Heroes Is a Great Way to Honor Veterans
Many dealers honor veterans by providing discounts on auto sales. Another way to honor them is by hiring them in your dealerships. While there have been great improvements in veteran employment over the past few years, there are still thousands of unemployed veterans seeking meaningful employment.
