Albany, NY – Auto/Mate Dealership Systems dealership management system (DMS) is now fully integrated with DealerFenix, a reporting and workflow automation system designed for auto dealers. DMS integration enables DealerFenix users to easily track Key Performance Indicators (KPIs), automate dealership workflow processes and eliminate time-consuming, manual tasks.
“There are many processes in dealerships that require different departments to work together, but without a system in place things are often forgotten, leading to costly mistakes,” said Mike Esposito, president and CEO of Auto/Mate. “DealerFenix allows dealers to track everyday work processes and ensure that nothing slips through the cracks.”
“Auto/Mate’s Open/Mate program made it easy and affordable for me to integrate with their DMS, which is incredibly important for a start-up,” said Praveen Tamvada, founder of DealerFenix. “Auto/Mate’s team is great to work with and the integration was painless.”
DealerFenix offers dealers a complete reporting solution with powerful, visual dashboards that allow managers to view KPIs and track performance in all departments. Managers can set notifications based on custom parameters and easily create and share reports.
Workflow automation allows users to create automated activities based on if/then rules. For example, when an RO is closed, an email or text notification will automatically be sent to the customer informing them that their vehicle is ready, rather than relying on the service advisor to manually send the message.
Workflows in DealerFenix include vehicle reconditioning, contracts in transit, accounts payable, title tracking and manager approvals. Every time a status change is indicated in the DMS, DealerFenix alerts the appropriate team members and triggers an actionable activity, leading to the completion of the next step in the process.
Price Auto Group has been beta testing DealerFenix for several months. “What I like best about DealerFenix is the recon system. It saves my team countless hours and is a huge improvement over the manual spreadsheets we were forced to use in the past,” said Trevor Shoun, director of technical operations for Price Auto Group. “The fact that it ties in with RO data and vehicle merchandising makes the tracking of cars through the system a breeze.”