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In our ever-evolving business climate, what is the essential KPI for delivering a good customer experience? What is more valuable...
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Sep 2019 Dealer Service
In our ever-evolving business climate, what is the essential KPI for delivering a good customer experience? What is more valuable...
Dealerships lose hundreds of sales opportunities every year because of missed or mishandled phone calls. On average, a dealership fails...
Porsche is highest-ranked luxury brand for first time; Buick ranks highest among mass market brands.
When customers have to jump through hoops to do business with a company, customer effort rises and loyalty plummets.
According to a recent Driving Sales Customer Experience Study, 56 percent of customers said they’d buy more often if the...
Valerie Vallancourt of Outsell speaks on increasing the effectiveness and accountability of your marketing efforts.
Sometimes red is good and sometimes green is bad, which, in the end, only makes the digital universe harder to...
Innovative system designed to improve process adherence and consistency, eliminate repetitive tasks and automate activities to keep projects moving.
DMS integration enables DealerFenix users to easily track Key Performance Indicators (KPIs), automate dealership workflow processes and eliminate time-consuming, manual...
Do you want 12 to 15 quality tickets with high KPI because they were able to give your clients the...
