Chris Saraceno - Vice President & Partner of the Kelly Automotive Group
Do You Have the 4 Characteristics Necessary To Be a Servant Leader?

How does your management style stack up when seen in the light? Are you truly a servant leader, or do you need to make up some ground? It’s not always easy to serve those who we lead, but the results are well worth the effort.

Be the Positive Person: Building a Better Circle Begins with Our Own Attitudes

Instead of blindly following poor performers down the path of negativity, refuse to give in to pessimism, cynicism and hopelessness.

positivity
Can You Win the Race to the Bottom?

When cost is the only concern, dealerships don’t build relationships with their clients; they are simply taking orders.

In Our Control vs Beyond Our Control

While we can’t plan precisely how the day is going to go, especially in a retail setting, we can start our day by preparing the best we can for whatever is coming our way.

The Twin Building Blocks for a Healthy Relationship

When we both contribute our best efforts is when we’re building a life together that will weather any storm.

Freedom & Independence

When we frame the discussion in terms of freedom and independence, we find goals worthy of our effort.

Little Things Will Make a Difference

By paying attention to the little things we can serve our guests better, and they’ll be more likely to reward us with their business.

Micromanaging for the Win

Being directive can be an incredibly useful tool to take someone new to a task to get the best out of them.

The Donkeys and The Eagles

We all know that there’s a very big difference between treating people equally and treating them fairly, but too often, this bit of common sense is ignored.

Are Our Goals Worthwhile?

A vague goal is next to useless. Here’s how you can set goals worthy of achieving.

The Year That Was and the Year That Will Be

With the year drawing to an end, we’ve come to a perfect opportunity to review 2019 — what went right, what could have gone better and what kind of effort we put forth during the year to maximize our success.

The Theory of 5: Risk and Reward

We might be offered a new opportunity or position that will provide higher pay or some other reward but comes with more responsibility and will require more time and effort. Or, conditions at our current position might change, tempting us to look for a job elsewhere — or even strike out on our own.