Outsell and Foureyes have announced a strategic partnership to harness Foureyes’ technology, integrating seamlessly with Outsell’s Customer Engagement Platform powered by AI Assist, to provide dealers with unprecedented insights and communication capabilities, the company said in a press release.
“Dealers are rightly insisting that they need their technology partners to work better together and leverage their first-party data in more and better ways,” said David Steinberg, founder and CEO of Foureyes. “This partnership gives dealers greater data access and delivers positive outcomes to their customers and bottom line.”
The combination of Foureyes’ patented website tracking and Outsell’s Converter Suite of Products amplifies engagement behavior signals for dealer customers by an impressive 67%, the release stated. Identity Resolution, driven through website activity collection, will launch timely omnichannel personalized communications, increasing customer engagement by over 30%.
The Converter Suite of Products marks a pivotal step in the customer engagement ecosystem, combining expanded shopping activity insights, machine learning models and automated omnichannel personalized communication. This comprehensive system, integrated with the dealership CRM, ensures a seamless customer experience, from engagement to transaction.
Mike Wethington, Outsell’s founder and CEO emphasized, “This is an expansion of our commitment to delivering innovative solutions that simplify complex data integrations. Making it easy for our dealer partners to be 100% customer-centric has been at the core of our business for the past 20 years. We are excited to partner with Foureyes as we expand the Outsell Customer Engagement Partner Ecosystem.”
