CallRevu announced in a press release its latest innovation, ServiceVision Pro, an AI-powered technology designed exclusively for retail automotive fixed operations.
ServiceVision Pro ushers in a new era for fixed ops departments, offering unparalleled call coverage, real-time alerts and transformative insights, the company said. Dealerships can now provide exceptional customer service, armed with a deep understanding of every customer interaction.
ServiceVision Pro delivers comprehensive coverage on all fixed ops calls, empowering dealerships with invaluable insights gleaned from every conversation. Real-time alerts ensure that issues are addressed promptly, turning challenges into opportunities.
Powered by CallRevu’s advanced AI technology, the platform offers actionable data analytics, providing profound analysis of conversations. This unprecedented visibility enables dealers to make informed decisions, drive revenue and exceed customer expectations.
Ben Chodor, chief executive officer at CallRevu, emphasizes, “In today’s fiercely competitive automotive landscape, exceptional customer service is non-negotiable. ServiceVision Pro isn’t just a tool; it’s a transformational force. We’re providing fixed ops departments with revolutionary conversational intelligence that will drive exceptional customer service and, ultimately, skyrocket revenue.”
ServiceVision Pro offers an unparalleled level of insight into fixed ops calls, allowing managers to evaluate powerful metrics such as appointment-setting success rates, customer frustrations, pricing inquiries, recall-related conversations and categorization based on service products discussed. These features enable targeted coaching strategies, resulting in improved performance across the entire fixed ops organization.
ServiceVision Pro promises groundbreaking changes in how dealerships engage with customers. By providing essential insights for personalized customer service and optimizing operations for revenue growth, ServiceVision Pro becomes an indispensable tool for any modern dealership aiming for unparalleled success in the current market.
For more information, visit callrevu.com.
