March/April 2016 Service - AutoSuccessOnline

March/April 2016 Service

Addressing the Technician Shortage with Innovative Training Solutions

Drawing on extensive industry experience, the team at DealerPRO Training has developed a program that exposes technicians to future career opportunities in fixed operations as well as executive positions.

DealerPRO training

According to the National Automobile Dealers Association (NADA)’s latest findings, the technician shortage has reached critical levels, with an anticipated shortfall of 80,000 technicians by year’s end. The association reports that three technicians will exit the workforce for every new technician who enters. Ouch. 

It’s a rare dealer who hasn’t been affected by the technician shortage. And the deficiency disrupts not just the service department but the entire dealership. Extended wait times for service appointments frustrate customers and can lead to a decline in satisfaction levels. Compromised service quality due to understaffed service departments can damage customer trust and loyalty, ultimately impacting dealership profitability.

Dealership GMs Need Fewer Worries; Start Here: Recon and Appraisal Integrity

How do you manage margin compression? With a focus on predictable outcomes.

Dealership GMs Need Fewer Worries; Start Here: Recon and Appraisal Integrity
Enhancing Accessory Offerings and Car Care Products in Service Centers

By expanding product offerings, identifying top-selling items and leveraging private-label products, dealerships can create value for customers, drive revenue growth and strengthen their competitive position in the automotive industry.

Enhancing Accessory Offerings and Car Care Products in Service Centers
Rislone’s DEF Crystal Clean Helps Get Customers Out of Limp Mode

New product removes damaging crystals from SCR systems and clears P20EE codes.

New Rislone DEF Crystal Clean™ Diesel DEF & SCR Emissions System Cleaner scrubs away crystal contaminants from the selective catalytic reduction (SCR) systems of diesel cars, trucks, and SUVs to cost-effectively restore power and performance.
Ford Dealers, Ford Fund Invest $2 Million To Train Future Auto Techs

The Ford Auto Tech Scholarship will grant 400 need-based awards to current or future students enrolled in post-secondary auto programs.

Ford dealers and Ford Fund, the philanthropic arm of Ford Motor Company, are investing $2 million in scholarship funding in 10 regions to help students pursue careers as automotive technicians.

Other Posts

USO, UTI Partner to Support Service Members’ Career Transitions

A highlight of the collaboration includes networking support with industry leaders to help facilitate training and job placement.

USO, UTI Partner to Support Service Members' Career Transitions
Why Do Vehicles Go Out of Alignment?

If camber, caster or toe are out of specifications, there is usually a reason why.

Hunter Engineering: ADAS Calibration & Connectivity Drive Growth

Hunter’s Pete Liebetreu explains the company’s Ultimate ADAS system, its areas of growth and its outlook on wheel service for EVs.

Hunter's Pete Liebetreu explains the company's Ultimate ADAS system, its areas of growth and its outlook on wheel service for EVs.
Selecting the Ideal Car Lift for EV Servicing

When choosing the right car lift for servicing electric vehicles there are several key factors to consider.

Key Factors in Selecting the Ideal Car Lift for Electric Vehicle Servicing- Coats