Dealer Service
Is Your Technology Costing You Opportunity?
You now have more tools to provide every single customer with a higher level of service — whether it be...
You now have more tools to provide every single customer with a higher level of service — whether it be...
The premium on speed seems to increase every day. Next-day or even same-day delivery of products has become standard. So,...
Let’s face it, customers can be fickle. A big part of business evolution involves leveraging technology in all departments. Technology...
Why do your longstanding customers keep coming back to your dealership? Is it because you offer the best deals? Maybe....
Americans spend on average 75 hours waiting every year; whether at the DMV, doctors’ offices or in checkout lines. The...
One of the most significant trends that auto dealers are grappling with is the erosion of front-end margins. New vehicle...
Rusty Gentry has been general manager at Pat Lobb’s Toyota of McKinney in Texas for just two short months, and...
Today’s fragmented and increasingly digital landscape presents greater challenges for dealerships to meet the needs of car shoppers. According to...
Only one thing is certain; inbound phone calls are still the best low-funnel leads, so make sure they're handled properly.
Mahesh joins CDK from DXC Technology, where he most recently served as senior vice president and general manager of applications...
