Recommending Ride Control – Don’t Back Down
Stand by your recommendations. You are not doing your customers any favors by doing a less expensive repair.
Curing Shock, Strut and Suspension Noise
As vehicles age, eliminating noise is Job 1. But “noise” may mean different things to you and your customers.
Fixing a Steering-Pull Condition
If a customer comes to your service department with a steering-pull complaint, never jump to conclusions about what’s really wrong.
Air Ride Leak Detection
To the untrained technician, a winter air ride problem might lead you down the path that there is a leak in the system. However, chances are there are no detectable leaks. So, what do you do next?
Suspension Bushing Logic
Even if you can get the camber, caster and toe dialed in on the alignment rack, a weak bushing may cause suspension geometry to change once the vehicle is in motion. These dynamic changes are the reason why bushing inspection is critical.
Finding Hidden Suspension Damage
Worn or damaged tie rod ends, ball joints, upper and lower control arm bushings, and other steering components can cause steering-related issues. A worn or bent steering rack can also create alignment headaches. But, most of these are due to wear and tear, not bent or broken components.
Ball Joints: Plenty of Replacement Opportunities
Ball joints are a critical suspension component that connect the steering knuckles to the control arms. Cars, trucks and SUVs with SLA (short-long arm) front suspensions have four joints: two upper and two lower.
Tire Vibration and Noise: Tips for Diagnosing and Finding Its Cause
While volumes could be written about the countless number of problems and solutions, this primer can help to solve some of the more common vibration issues.
