Digital Trust: Your Key to Long-Term Success
The digital marketing landscape is a rapidly changing one. Today, the modern shopper is armed with more intel and research on retail products and services than ever before.
The Elephant in the Digital Showroom: The Sales Process Evolution
Each modification to your sales process can be tested and fine-tuned one at a time to meet your needs. The important thing to keep in mind is that buy-in is an absolute requirement.
3 Quick Tips to Improve Your Summer Reconditioning Process
Staying focused on your margins, and mindful of recon expenses and timing, will keep you at maximum profitability through the summer months and beyond.
Podcast: Incorporating F&I in the Sales Process
Chris Lee joins us to discuss incorporating F&I in the sales process.
Keep Those Customers Coming Back
Analyze your fixed operations marketing plan to see how you compare with these strategies. Make the commitment to support your service advisors so you can keep those customers coming back.
Help Your Salespeople Make Hundreds More per Month with Accessories
It’s time to make the investment in accessory technology that engages the customer and streamlines the sales process. It’s time to get serious about following through on such investments three, six and 12 months down the road.
Dealers Turn Detail Departments Into Revenue Sources
Lean production techniques organize equipment, personnel and materials to enhance sales, productivity and quality while minimizing waste.
3 Ways to Modernize Your F&I Process in the Age of the Customer
One of the biggest opportunities to meet changing customer expectations is the F&I process, where customers spend more than one-quarter of their total time at the dealership when buying a vehicle, according to recent studies.
Podcast: Improving Your Hiring Processes
Adam Robinson joins us to discuss how dealerships can improve their hiring processes to create a successful team.
Zurich Adds Service Advisor Training to its Offering for Auto Dealers
Zurich introduces comprehensive service sales training led by Steve Shaw; Full-day seminars across the U.S. to begin in July.
Are You Making What You Should in Fixed Ops? Part 2
Implementing changes and the training process dealerships need to provide your fixed operations team with the skills they need to accomplish their goals.
Podcast: Making Positive Impressions
Sally Whitesell of sw Service Solutions speaks with us about making positive impressions with your clients on the service drive.
