Podcast: Adapting the Customer Experience for COVID-19
Mike Cochrane of Cafection | Evoca discusses how dealerships can still provide customer comforts while keeping them safe.
Podcast: The Next Step in the Evolution of Digital Retailing
Frankie Russo of 360 AUTO discusses how innovative CXM and technology will give auto dealers the edge in 2021.
Podcast: Safety Recall Performance Assessments
Mark Paul of AutoAp discusses how to reduce liability for your dealership and assess how your safety recall process can not only help your sales but also the customer experience.
Podcast: Vehicle Recommendation Engines
Dan Jackson, CEO and founder of Driverbase, discusses what recommendation engines are and how dealers can utilize them.
Podcast: Updating Used Car Sourcing Strategies
Danny Zaslavsky discusses how dealers can update their used car sourcing strategy for the new year.
Leadership Podcast: Social Networking
AutoSuccess podcast guests give their thoughts on the profound impact of social networking on business operations.
Podcast: Digital Showroom
Ken Tomaro, CEO of OptionSoft, discusses how dealers can improve their digital showrooms.
Podcast: Automated Vehicle Inspection
Glenn Hemminger of UVeye discusses dealership vehicle inspection processes.
Sponsored Podcast: Digital Retailing
Chris Murphy and Ken Tomaro of OptionSoft discuss how dealers can improve their customers’ digital retailing experience.
Podcast: Vital Metrics to Heed Ahead
Dennis McGinn, founder and CEO of Rapid Recon, discusses vital metrics dealers should heed in the months ahead.
Podcast: Hidden Phone Potential
Justin DePasquale of CallRevu talks about how to unlock hidden growth potential in phone calls.
Podcast: Social Advocacy Learning
David O’Brien of Quantum5 discusses retraining salespeople and service advisors to ask different questions.
