Tackling the Dilemma of Service Scheduling Calls, Part 2
A multi-intelligent AI platform can help dealers optimize both their customers’ time and their staff’s productivity.
Convert Your Calls to Proper MQLs for Marketing ROI Measurement
Understanding your lead attribution and determining which campaigns initiated the phone call requires a strategy and plan.
Tackling the Dilemma of Service Scheduling Calls, Part 1
Most appointment scheduling processes are inconsistent, increasing customer frustration. What can be done about it?
Podcast: Improving Call Management
The VP of training with Car Wars gives concrete steps to improve both sales and service calls.
Overcome Inventory Shortages by Mastering 3 Simple Phone Handling Strategies
Master capturing every lead with soft phone skills, overcoming roadblocks and dominating next steps of setting firm appointments.
Stop Making Your BDC Staff Do It All
Learn how to elevate employee satisfaction and output by lifting the burden of time-consuming transactions.
What Does a LEGO House Have to Do with Building a Sturdy Phone Process?
Just like building your cool LEGO design, one missed step at the beginning of a customer’s experience with your dealership could cause the rest of their journey to crumble.
3 Steps to Ensure a Win/Win/Win Outcome with Your Sales Opportunities
By focusing on ongoing and valuable relationships, however, you win, the customer wins and your dealership wins.
STELLA Automotive AI Digital Voice Assistant Serves Inbound Communications
STELLA Receptionist is simple to deploy, seamlessly integrates with existing VoiP phone systems and manages the entire phone system.
CallRevu Acquires CallSource’s Automotive Division
The acquisition will advance new and innovative features like more integrations with CRM and Telephony providers, and richer insights and alerts to optimize marketing effectiveness and deal closure.
Car Wars’ Carrier Registration Solution Improves Outbound Call Connectivity
Carrier Registration authenticates outbound caller IDs to help dealers combat the “spam likely” indication on outbound calls to customers.
The Phone: Fixed Operations’ Biggest Blindspot
Why and how you should be leveraging the phone and analyzing the right data to boost CSI and drive new revenue in fixed operations.
