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Leveraging Customer Video Testimonials to Capture More Credible Reviews

Directly integrated into point-of-sale systems, Widewail’s solution automatically pulls customer data and generates mobile-friendly review requests to drive review engagement with customers.

Record-Breaking Reviews: 1 Million-Plus Car Shoppers Make the Customer Service Case for DealerRater’s Dealer of the Year Awards Recipients

Unprecedented review numbers speak clearly to the dominance of digital, the staying power of personal connection, and the emerging value of adaptability in creating a best-in-class customer experience.

Measure Twice, Cut Once

Transparency, accountability and profitability make up the measure twice, cut once edge for improving reconditioning outcomes.

The State of Social Media in a COVID Recovery Period

When we couldn’t flock to physical stores or car dealerships, we flocked to digital storefronts. And we were often led there via social media.

SpinCar Named 360 Technology Provider for GM’s CarBravo Marketplace and Added to GM’s Dealer Digital Solution Program

SpinCar Merchandising Suite Approved as in-Market Retail (IMR) Turnkey Product and Match Fund Eligible.

SpinCar Unveils New Conversational AI Capabilities for Specialty Vehicle Dealers at AIMExpo Las Vegas

SpinCar’s conversational AI solution delivers automated shopper communication via SMS text and email for specialty dealers of every vehicle type and size.

Elevate Your Digital Retailing Experience

To meet consumer demand, we need to be proactive and rethink how we present our inventory to stimulate consumer engagement.

NADA Selects Rapid Recon CEO to Host Panel on Transparency in the Buying Process

NADA 2022 has selected Dennis McGinn, the CEO of Rapid Recon, to moderate a panel of experts discussing how to bring transparency into the buying process.

Cognitiondigital.io Launches Customer-Centric Advertising Platform

The new platform integrates with Amazon’s suite of Ad Tech solutions providing higher clickthrough rates, lower cost per action and more efficient media buy.

Consumer Perpetual Search, Can It Solve the Inventory Shortage?

With perpetual search, the consumer can receive updated vehicle recommendations as your inventory updates.