Snap-on Adds TRITON-D8 Training Solutions Videos to Website
The Training Solutions videos teach technicians how they can get the most out of their TRITON-D8 diagnostic tool through short, instructional sessions on specific topics, allowing them to quickly get answers on different aspects of tool operation.
How to Get Buy-In for New Dealership Solutions
There’s no denying that technology of all kinds is changing faster than we can keep up. That’s why decision makers may be skeptical of purchasing any kind of technology for the dealership. So, what do you do when you want to implement a new solution and need to get the decision maker on board?
Increasing Interest in Subscription Economy will Revolutionize the Dealer Service Experience
Vehicle subscription services are a relatively new, convenient way for consumers to access mobility services as an alternative to traditional car ownership.
ADAI Renews Preferred Endorsement of Dealertrack Registration and Title Solutions
By providing Indiana dealers with an electronic registration and title solution, Dealertrack and ADAI will continue to further the industry and enable a simplified, hassle-free process that drives greater value for all parties involved.
It’s Time to Get Serious About Service
How does your net profit look so far this year? Are you making all of the money you deserve? If you answered “yes” then I congratulate you for a job well done. However, if you answered “no” then I must ask you: What are you going to do about it?
Spireon Wins Business Intelligence Group’s 2019 Excellence in Customer Service Award
Organizations from across the globe submitted their customer service and success strategies and platforms for consideration in the BIG Excellence in Customer Service Awards.
CalAmp and Trophy Group Partner to Enhance Customer Experience and Deliver Advanced Connected Car and Safety Services
LoJack and CalAmp technology is helping us manage our inventories, provide services to our stakeholders and achieve an efficient and more customer-centric experience.
Automotive Dealers Shift to Cloud-based CRM Solutions to Meet Customer Expectations
They are increasingly installing customer relationship management (CRM) software in their backend systems to proactively identify opportunities and build customer loyalty.
Why You Need a Service BDC
Your dealership has spent a lot of money to get the phones to ring. Every poorly handled call is a lost opportunity that you can’t afford. When service advisors — who are already working at a frenetic pace — answer the phone, they often sound abrupt and rushed.
Westlake Financial Services Adopts Dealertrack Accelerated Title
Dealertrack recently partnered with Westlake and KeyBank to ensure dealers across various segments have the technology solutions they need to face these macroeconomic issues head-on.