Cox Automotive Study: Shortages Hold Back Service Departments
The study reveals dealership market is share up to 34% with another 66% of the service department market still up for grabs.
Proactive Dealer Solutions Launches Intelligent, Conversational Digital Voice Assistant for Service Departments
Digital voice assistant handles and appoints inbound service calls for dealers with 100% connectivity, improving customer experience while reducing costs.
Inspection Lane: The Secret to Better Service?
Service opportunities abound for dealers that can identify a vehicle that needs serviced in a matter of seconds. Depending on car count, a dealership can pay for an inspection lane in as little as 30 days.
Safe, Cost-Effective, Quick: Automated Inspections are a Service Must
Vehicle inspection technology promotes profitability in both service and sales. See how UVeye’s technology is helping dealers capitalize on every opportunity.
Your Service Department’s Multi-Point Marketing Inspection
When was the last time you took a step back and looked at how well your service department functions from end to end? Does it operate like a well-oiled machine of transparency and technology, or is it riddled with inefficiencies that sap productivity and profitability while damaging the customer experience? Here’s an even better question:
DigniFi Partners with TruVideo to Help Service Centers, Dealerships Close More Repair Orders
With TruVideo, service advisors create videos to explain needed repairs via text to customers and can now offer finance options through DigniFi.
F&I Opportunities Arising from the Chip Shortage
The chip supply issue doesn’t look like it will resolve any time soon, so how can dealers best retain profitability in the F&I department?
The Disney+ of Vehicle Service Contracts: Monthly Subscription Coverage Customers Will Love
No-contract monthly VSCs meet customers’ budget concerns, keep their vehicles in good repair and keep them connected to the selling dealership and its in-house repair facilities.
Service Customers Must Convert Digitally
Digital conversion and self-service check in including checkout with payment are being established as the preferred customer journey to remove friction.
Protecting Consumer Personal Information: Risks and Opportunities for Dealerships
Dealerships may also discover that the rising attention to privacy can present opportunities to better serve their clientele and to offer services addressing the protection and peace of mind they demand.
