Digital Air Strike Introduces Innovative CX Tech at NADA 2022
New Customer Experience (CX) Technology addresses shifts in automotive buying processes and dealer challenges, from vehicle inventory to staffing.
Proactive Dealer Solutions Integrate Digital Voice Assistant with Service Solution
Proactive Dealer Solutions announced at NADA a custom integration between Brooke.ai and Xtime.
3 Keys to Successfully Mining Your Service Drive
Mining the service drive doesn’t have to be labor intensive and it can provide incredible return when done properly.
Commercial Vehicles: Selling to Businesses
Work trucks can be a new sales opportunity for your dealership. There are a number of avenues you can pursue to acquire these vehicles.
Dealer Identity by Volie Launches; Platform Protects Dealership Outbound Calls from Being Mislabeled as Spam or Fraud
All-in-one solution labels, manages and protects registered outbound phone numbers for up to a 15% increase in customer contact rates.
Stop Treating Your Parts Department as an Afterthought!
Before you decide that loss of parts revenue is a given, consider your pricing strategy.
Car Wars’ CRISP Certification Program Changing the Way Dealers View Phone Training
Car Wars introduces an innovative virtual training program to help dealers optimize phone handling and increase desired call outcomes.
4 Strategies to Overcome Today’s Big Hurdles
You’re missing 20-30% of your calls. If we just answer the phone, we can drive ROIs through the roof.
Cox Automotive Study: Shortages Hold Back Service Departments
The study reveals dealership market is share up to 34% with another 66% of the service department market still up for grabs.
Best Practices for Service Department Phone Usage
Three ways to not only survive but thrive in service by leveraging the phone.
