How to Combat Customer Dissatisfaction
AI can be part of the solution but it’s also important that dealers’ phones are properly equipped so that the first scheduling event is quick and easy.
TruVideo Integrates with Sunbit to Bring Auto Service Customers Access to Pay Over-Time Option
TruVideo, a platform that specializes in video communication and Artificial Intelligence (AI) for the Automotive and Transportation sector, announced their integration with the point-of-sale lending technology provider, Sunbit.
Road Trip! Help Your Customers Control Costs This Summer
In addition to maximizing mileage, cleaning the fuel system improves vehicle power, performance, drivability and throttle response, making the trip a lot more pleasant for the driver.
147,348 Reasons Why Customer Experience & Dealership Loyalty Matter – The Power of a Point
That’s the annual average revenue increase a dealership can expect to realize by raising its customer satisfaction score by a single point.
In a Fickle Market, How Do We Continue Winning Customers for Life?
It is imperative to ask the right questions to find out what motivates your customers. Getting to know the customer means getting to know their needs and that benefits everyone.
How AI is Improving Customer Engagement Rates in Automotive
Why is AI the perfect strategic partner for dealerships? What methods does AI use and why does it integrate so well into dealerships?
Improving the Customer Experience Begins with Psychology
The better we understand our customers, the better their experience is and the more successful we’ll be.
Don’t Let Customer Confidence Kill Deals
In the face of waning consumer confidence, dealers can implement these strategies to stay competitive in a slowing market.
EpicVIN Offers Car Dealerships Platform to Reach More Customers Digitally
The car marketplace is designed to help increase car dealerships’ visibility and enhance sales online.
Outsell Innovates Again – Customer Value Now Integrated into Customer Engagement Platform
Outsell, a data and technology company with the automotive industry’s leading Customer Engagement Platform, has added groundbreaking customer value scoring to the insights it provides dealerships.