Autosled Launches Direct to Customer Vehicle Transport Service
As a special during NADA 2024 only, Autosled is offering first-time shippers that complete a demo at booth #4213 a free vehicle move up to 500 miles in the month of February.
Gubagoo Unveils Prototype Customer Data Platform at NADA 2024
The Gubagoo CDP unifies customer information across dealer systems to give visibility into customer behavior at every touchpoint.
The SMS Paradigm: Reshaping Customer Engagement in the Automotive Industry
By reaching out through SMS, we have tapped into the potential of a less invasive, yet highly effective, method of communication.
Impel Expands into Aftermarket to Meet Demand for AI-Powered Customer Lifecycle Management
This move aims to address the increasing demand for AI solutions in the $535 billion independent service industry.
Toyota of Murfreesboro Exceeds Customer Expectations with Automated Inspection Lane
Today’s service customers expect a high level of service when they choose to take their vehicle to the dealership. See how Mike Thomas, service director for Toyota of Murfreesboro, delivers on those expectations while inspecting 100% of the vehicles that come through their doors.
Widewail Report Says EV Customers Leave More One-Star Reviews
To unlock trends in consumer behavior and sentiment, Widewail’s data science team performed a topic and sentiment analysis on 800,000 reviews with sufficient content.
Leveraging Background Music to Enhance the Customer Experience and Boost Auto Sales
It may be the time to rethink how to leverage music that can create an enhanced buying experience.
Hyundai Adds SiriusXM to Service Customer Experience
The program enables Hyundai’s service centers to reward eligible customers with a complimentary three-month SiriusXM subscription during their service visit.
Outsell Unveils Feature to Help Dealers Engage with Valuable Customers
Service On Demand powered by Outsell AI Assist leverages data-driven insights, AI and customer engagement technology.
Fresh & Organic? The Truth About What You’re Feeding Your Customers
The importance of consistent posting comes in understanding the value of this type of content and its place within your greater marketing strategy.
