A.I.-driven customer engagement platform Outsell today announced full-year financial results for 2021
The company completed a strong year of performance, growing revenue 16% from 2020.
Outsell’s New Platform Features Increase Customer Retention, Build Loyalty
New features help dealers recapture sales defectors and prioritize customer communication for dealer groups.
Outsell Launches Marketing OmniHub for Dealer Groups
OmniHub allows innovative dealer groups to tell their story directly to customers, offering tangible reasons to stay within the group brand.
Outsell Hires New Director of People
Experienced HR leader to head recruitment, benefits, performance management, employee engagement and development, and diversity and inclusion efforts.
Outsell Launches New ‘Stimulus’ Packages at Reduced Costs
Outsell has launched new packages, using AI and automation, to stimulate dealers’ sales and service revenue at reduced contract costs.
Outsell and RXA Analysis of 18.7 Million Vehicle Transactions Finds AI-Driven Lifecycle Marketing Increases Retention Rates, Service Revenue and Profitability
The study examined the effect that AI-driven marketing has on customer loyalty, repeat business and service visits, and calculated the incremental lifetime value of customers due to AI-driven lifecycle marketing.
Outsell’s Revenue Grows Again in Q3 2019, Despite Continued Weakening Auto Industry Sales
Highlights include the launch of Mileage Estimator, a predictive model that helps dealers more accurately target consumers in their customer journey.
Outsell Integrates Audience Acuity’s Data for AI-Driven Marketing Automation Platform
Audience Acuity’s Super Identity Graph has been selected by Outsell for integration into their AI-driven marketing automation platform. Audience Acuity’s identity graph contains 6 billion data points describing 243 million American consumers.
Outsell’s New Mileage Estimator Predictive Model Helps Dealers More Accurately Target Consumers in their Customer Journey
Most dealerships however either don’t have access to the data for vehicles they don’t service, don’t regularly collect mileage when they do service it, or may not have the expertise to analyze the data they have.
Outsell Promotes Tricia Turk to Vice President, Customer Success
In addition to managing the Customer Success and Account Management teams, Turk also leads Outsell’s Customer Advisory Board.