Mobile Dealer Announces Strong Digital Customer Growth with Wins Across Dealership Groups - AutoSuccessOnline

Mobile Dealer Announces Strong Digital Customer Growth with Wins Across Dealership Groups

Mobile Dealer helps dealership groups to enhance their digital strategy as today’s consumers demand a mobile experience when they research, purchase and engage with their preferred dealerships.

Mobile Dealer, a leader in mobile apps, digital marketing and geo-targeted communications solutions for automotive, trucking and motorsport groups, has announced that 2018 was a record year for revenue growth. As digital transformation continues to grow as a top strategic initiative for dealerships, Mobile Dealer celebrates its strong financial position with customer wins across these dealership groups, the company said.

Mobile Dealer helps dealership groups to enhance their digital strategy as today’s consumers demand a mobile experience when they research, purchase and engage with their preferred dealerships. Adapting to meet consumers’ digital demands with mobile tools gives automotive, trucking and motorsports groups the opportunity to better connect with a new generation of vehicle buyers, differentiate their experience and create customers for life.

“Mobile Dealer is a company with a strong position, innovative digital solutions and an incredibly bright future,” said Tony della Busa, president and CEO. “In today’s connected world where everyone has a smartphone, dealerships that embrace a digital strategy that engages customers at every stage of their buying and ownership lifecycle will increase customer acquisition, improve retention and drive storewide profitability.”

“Delivering a superior experience across our dealerships is at the very center of our digital strategy,” said Kelsey Bilyk, group marketing director for LAND Auto Group. “As our customers continue to move toward a mobile-first approach, Mobile Dealer helps us to deliver the best mobile customer experience when they buy and service from our family of dealerships.”

“With our second year renewal, our mobile dealer app is helping us to increase sales and service retention by appealing to customers’ needs throughout their buying journey and ownership lifecycle,” said Joe Hanley, principal of Orchid Isle Auto Group.

Mobile Dealer has made significant digital innovations that will continue to drive the company’s growth and enhance its ability to help clients drive great future business outcomes.

These innovations include:

Schedule Service – increase service revenue by enabling customers to easily book a service appointment. Automated reminders drive service revenue and storewide profitability.
Geo-targeted Digital Marketing – launch targeted digital campaigns to alert customers and shoppers when they drive by your location and your competitors’ lot i.e. specials, new inventory, events, etc.
Geo-Mobile Digital Sales – notify staff when a customer and prospect triggers a geofence and prompt sales and service team to personally engage with a timely follow up.
Inventory – integrated with your dealer management system, sell more inventory, services, leases, lease renewals, maintenance, accessories, parts and body shop.
Digital Offers – increase customer spend on services, inventory and accessories with compelling coupons i.e. oil change, brake service, tune up, etc.
Loyalty Rewards – improve customer retention by rewarding customers for frequent purchases i.e. oil changes, maintenance.
Advanced Notifications – drive customer action by sending automated geo-targeted alerts directly to your customer’s mobile device i.e. specials, new inventory, referrals, service reminder, events, etc.
Manufacturer Apps – integrate with any manufacturing app to ensure an optimal customer experience.
Analytics – detailed reports on competitive shopper visits, user downloads, user activity, mobile offer redemption, loyalty redemption, customer and prospect geo-targets, referral tracking, etc.

Link: Mobile Dealer

 

 

 

You May Also Like

DAS Technology Unveils New CDXP Features at NADA 2023

The platform offers new Google communication integration capabilities and expanded inventory merchandising capabilities.

Leading Customer Data and Experience Platform (CDXP) company unveils new technology features leveraging data and integrations to enhance customer experience and boost CSI and sales

DAS Technology, a leading customer data and experience platform company leveraged by over 7,800 retailers, unveiled new technology showcasing the company’s expanded Customer Data and Experience Platform (CDXP) solutions. The new solutions were shown at DAS Technology’s booth at the National Automobile Dealers Association (NADA) Show Jan. 26-29 in Dallas, Texas.

Cox Automotive Teams with Roku to Measure how TV Streaming Impacts the Consumer Automotive Journey 

New partnership seeks to make leading automotive dataset available for marketers to connect ad exposure to every stage of the shopping journey for the first time

automotiveMastermind Joins the Reynolds Certified Interface Program

automotiveMastermind (aM) has signed a contract to join the Reynolds Certified Interface Program.

Cox Automotive’s Upside Expands, Delivers Over Four Million Dollars in Profit Share Back to Clients

Cox Automotive remains confident in how this new way to wholesale can deliver profitability to sellers in any market—and the data has proven that.

Reynolds Acquires American Guardian Warranty Services

The Reynolds and Reynolds Company expands its portfolio by adding F&I products and services for automotive, RV, powersports, marine, and commercial trucking markets

Other Posts

Outgoing 2022 NADA Chairman Mike Alford Underscores Dealer Commitment to Evolving Business Model

In his final remarks as NADA Chairman, Mike Alford highlighted the evolving auto retail business model and how dealers and auto manufacturers “are connected by the desire to provide an unrivaled customer experience.”

NAAA Foundation Donates $75,000 to NADA Workforce Initiative

The NAAA Foundation donated $75,000 to the National Automobile Dealers Association (NADA) Foundation’s Workforce Initiative, which promotes the value of dealerships roles and access to educational resources.

NADA and Tekion Announce First-Ever Tied Winners in 6th Annual Women Driving Auto Retail Video Contest

The National Automobile Dealers Association (NADA) and sponsor Tekion named Leslie Jefferson and Alicia Rivera as the winners of the 6th Annual Women Driving Auto Retail Contest at NADA Show 2023.

New Jersey Dealer Mike DeSilva to Serve as AIADA’s 2023 Chairman

DeSilva, who is the co-owner of Liberty Auto Group in northern New Jersey, accepted the chairman’s gavel during an AIADA event in Dallas, Texas on Friday night.