Friendemic, providers of online reputation solutions built specifically for the needs of the automotive industry, recently announced they have integrated CARFAX reviews into their industry leading Reputation Accelerator solution.
The integration of CARFAX reviews will make it even easier for users of Friendemic to respond to both positive and negative reviews from within the Reputation Accelerator dashboard and include these actions within their reports. With 19 million consumers a month visiting the CARFAX site, the integration of CARFAX reviews into Friendemic’s platform will help bring a new level of awareness and engagement to dealership management.
“With one of the fastest growing bases of sales and service reviews, CARFAX is a trusted leader for shoppers looking to find their next vehicle. We are excited to add CARFAX reviews to the growing arsenal of reputation tools we offer our dealer clients,” said Jason Barber, president and chief product officer at Friendemic.
Friendemic provides the most comprehensive social and reputation technology for car dealers, weaving together tools that enable dealers to monitor and grow online reviews, collect and publish social media content, and communicate to shoppers and owners using 1:1 video. With more than 60% of customers using dealership reviews to determine which dealership will get their business, Friendemic’s reputation tools not only help dealers solicit and respond to reviews, but also bring additional shoppers into dealership doors.
“We are very pleased that we can now view and respond to CARFAX reviews within the Friendemic Catalyst software that we use to manage our other online reviews and reputation management,” said Ed Borg, marketing manager, Hennessy Automobile Companies. “Friendemic’s new integration with CARFAX will now help our dealerships continue to manage our reputation with our online customer through yet another platform with their software.”
For more information, visit www.friendemic.com.
