Resources for Becoming a Better Leader
A recent study found that the average American read four books in the past year, with 27 percent reporting that they hadn’t read any books. As Mark Twain famously said, ‘The man who does not read has no advantage over the man who cannot read.
High Performance Doors Are a Design Priority
With many of our nation’s auto dealerships rapidly expanding and renovating, there are important design considerations and equipment selections to be made during the process. New facility image requirements and the ever-growing equipment technologies offered to this industry have made the equipment selection process a full-time task.
Federal Regulations and Getting to Compliance Confidence
Most dealers know compliance can be critical to their bottom line, but many do not know how to balance staying current with today’s ever-changing regulatory environment with the day-to-day needs of running and growing their business.
Master the Practice of Profitable Used Car Reconditioning
Here’s a question often asked when dealership group managers gather, which unfortunately typically goes unanswered: “How many of you know your average days in recon?”
What to Expect When You’re Expecting…A Construction Project
Change is pain, and nowhere is that more easily articulated than through a construction project. The process by which dealers must navigate their OEM, third-party compliance reviewers and local municipalities just to get their vision for their facility made a reality can be a headache.
The Measurement of Success, Part 2
Last month, we began a discussion about success — not the nuts-and-bolts of how to achieve it, but in the importance of defining it on both a professional and personal level. Without knowing what success looks like for us, we’ll never know how close or far away we are from it.
Leadership: Coming to Serve, Not to be Served
What is leadership? Leadership is a process of influence. Whenever you find yourself attempting to influence the thoughts and actions of others toward the achievement of a specific goal, you are engaging in leadership.
How the Right Employees Can Improve Your Online Brand
The average car buyer in 2004 visited five dealerships before making a purchase. By 2014, buyers visited only 1.6 dealerships. This change happened largely because buyers started completing their research online before setting foot in a dealership.
Why Manager Accountability at the Dealership Matters: A Q&A Session with Automotive Expert Justin Brun
Management is a result-driven discipline; if you’re not holding people accountable, you’re not doing your job. But today’s dealership managers wear more hats than ever — from monitoring the CRM and keeping up with ad spends to handling upset customers and staying on top of training their staff — the list goes on.
The Measurement of Success, Part 1
“Success is not permanent. The same is also true of failure.” – Les Brown In this magazine, we often discuss the goal of success — it’s literally in our title. For the next couple of issues, however, I’d like to take a look at the concept of success itself. In a recent podcast, we returned to some past guests
Are You Managing Your A-Level Salespeople Straight to Your Competition?
Managers need to be held accountable for the development of their sales team. A revolving door for salespeople is not a recipe for success. The days of tossing 12 green peas at the wall and hoping a few stick are gone.
Does Your Dealership Have the Right Payroll Provider to Reach Your 2018 Goals?
When it comes to talent management, dealers have two main objectives: increase employee productivity and decrease expenditures. An integrated payroll and talent management platform can help you accomplish both by helping your business run more efficiently and cutting down on costs — including automating tax record-keeping and filing and reducing payroll fees.
