Car Dealership Service Department
Mitchell 1 AAPEX Activities Focus on Product Enhancements

Mitchell 1 demonstrations in the booth will focus on the new ADAS Quick Link in ProDemand that streamlines the delivery of the information that technicians need to diagnose, repair and calibrate ADAS functionality in today’s high-tech vehicles.

Airtex-ASC Expands Coverage of Fuel and Water Pumps

The new fuel pump numbers cover over 7 million vehicles in operation (VIO) and are available for a variety of vehicles, including the Ford F Series trucks, Cadillac, Chevrolet, GMC, Buick and various Audi and Volkswagen applications.

Performance-Based Service Pay Plans

Train them on how to sell, and them compensate them based on their efforts. Remember, if a good salesperson wants a pay raise he simply looks in the mirror and asks for one.

Auto/Mate’s Chief People Officer to Present “How to Win the Fixed Ops Talent War” at DrivingSales Executive Summit

Dave Druzynski will share tips on how to source and recruit job candidates and how to establish a hiring process that ensures every new hire is a good culture fit with your organization.

Vero, LLC Launches New Service Retention and F&I Remarketing Technology

New push-marketing mobile technology enables auto retailers to retain service customers, effectively remarket VSCs and other F&I products, and engage customers like never before through their phones.

Brake Parts Inc Supports AACF to Help with Hurricane Relief Efforts

The AACF is the only charity that focuses on persons and their families employed in the automotive aftermarket industry.

How To Grow a Fixed Ops Sales Team

Establish your sales goals for all departments and outline your plan for implementation. Think big and be bold! Measure everyone’s performance daily.

Service Setter Call Tracking Software Now Integrated with Xtime Service Scheduler

The new integration gives service department phone handlers an unprecedented advantage in customer service and booking performance.

New Program to Help Answer Nationwide Shortage of Auto Mechanics, Help Put Brakes on Local Crime

Built and funded entirely by Priority Automotive, the new training center features 12 repair bays, and will train 15 non-violent offenders for careers in automotive repair through a two-year certified program offered by Tidewater Community College.

Is Your Customer Retention Costing You Opportunity?

It’s time for you to get committed and start holding everyone accountable for their individual performance to get on track for making this your best year ever in fixed operations.

Service and Sales Working Together Can Make Your Dealership Sail

When service departments and sales departments work together they can create a smooth and enjoyable experience for the customer, which will lead to better surveys, more reviews, referrals and repeat business.

The New Tax Law Threatens Revenue for Dealers in NCFC Participation Programs

Without a solid F&I offering through a reliable participation program that adds to the bottom line, dealers will have more to worry about than just the pace of annual sales.