Car Dealership Service Department
How Dealers Can Win Against Aftermarket Service Centers

Even before they make their first appointment, many of today’s customers are already skeptical about servicing their vehicles at a dealership.

New Smyrna CJD Aims to Double Service Revenue: The Three-Part Growth Equation to Their Success

In November 2017, New Smyrna CJD moved into a brand new facility in New Smyrna Beach, FL. Built with the service customer experience in mind, the design is in stark contrast to the store’s old facility — and most other dealerships — which were built to optimize sales.

‘The Group’ is Collecting Toys and Donations for Toys for Tots

The Automotive Parts Services Group (The Group) and its members are collecting toys and donations for the U.S. Marine Corps Reserve Toys for Tots Program this holiday season. Already this year, The Group has raised almost $375,000 for Toys for Tots and is looking to add even more joy to the Christmas season.

Empower on Sales with Growing Snap-on Collision Coverage

Snap-on software includes new and enhanced coverage for airbag, intelligent cruise control, collision mitigation, electronic parking brake, head up display, lane departure warning, occupant classification, parking assist, radar sensor surround view mirror and more.

Technical: Recalibrations – Are You Aiming in the Right Direction?

Scanning is about clearing a code, whereas recalibrations are about making sure everything is aimed or that all components can talk to each other when activated. Know the difference.

What’s Your Customer Data Worth?

Your database is more than a receptacle for customer records. It’s a strategic asset that can be used to identify and communicate directly with the most valuable customers in your PMA, which in turn will significantly boost your gross revenue and profits.

Dealers Earn Record Profits in 2018 — Fake News or the Real Deal?

Let’s make 2019 a record year for profits in your dealership. The opportunity is in your service department right now as you’re reading this blog. Now go out there with your new attitude and make some money! You deserve it!

Raybestos Expands Caliper Coverage

Raybestos R-Line plated calipers are premium quality, remanufactured calipers that function and fit like OE and deliver continued functionality and high-quality appearance through an extended life.

AAPEX 2018 Keeps Attendees Ahead of the Curve In Ever-Changing Automotive Aftermarket

The event drew 48,603 targeted AAPEX buyers, and 161,938 automotive aftermarket professionals were in Las Vegas during AAPEX and the SEMA Show.

Mitchell 1 Adds ADAS Feature to ProDemand

The new Driver Assist – ADAS Quick Link button in the software delivers immediate access to a table consolidating all ADAS features for the selected vehicle and the specific components involved in those ADAS features.

Tire Tech: Evolving Run-Flat Technology

With the anticipated growth of the run-flat technology, dealers need to educate their customers when it comes to safety and convenience, having conversations based on the value of choosing a touring tire with an added run-flat benefit.

3 Rules for Profitable Service Marketing

Want an ROI that will produce for you the record profits that you deserve? Follow these three rules.