How to Grow Service Revenue
Creating processes and marketing programs that focus on the relationship, rather than the here and now, is a critical part of any service growth plan.
Podcast: Improving Lead Generation
James Klaus, vice president of sales for Dealer Teamwork, joins us to discuss processes and tactics dealers can use to improve their lead generation.
Snap-on ALTUS Now Available on More Tools Easily Share Pre- and Post-Scan Vehicle Systems Reports with Customers
Already included with the Diagnostic Thermal Imager Elite to upload images, it is now available when operating on the latest software with APOLLO D8, MODIS Edge, MODIS Ultra and SOLUS Edge.
New Chernek Consulting Workshop Responds to F&I Market Upheaval
Slated for December 4, 5 & 6 in Alpharetta, GA, the workshop focuses on menu evolution and how to capitalize on trends — whether using a digital menu or the traditional paper format.
How ‘Sleepy’ Is Your Service Department?
After you check out your service department you will find the problem areas that need to be addressed and possibly form an action plan as to how you can make a difference in the upcoming months.
Airtex-ASC Expands Industry Leading Coverage of Fuel and Water Pumps
The new water pump numbers cover over two million VIO, including Hyundai (Elantra and Tuscon) as well as Kia (Soul and Forte) vehicles. In addition, new water pump part numbers have been added for Cummins engines.
MAHLE Service Solutions Unveils its Next Generation of ArcticPRO A/C Handling Systems for R134a and R1234yf
For shops that need data management and reporting metrics, the new ACX models can log and monitor services allowing for analytics for proactive service reminders, refrigerant use optimization and warranty reporting.
How To Compete With The Aftermarket
New car dealers generated about $52 billion in labor and parts sales. As anyone can see, the aftermarket has more than five times as many locations as new car dealers which makes them more Convenient for the customer.
Leadership Podcast: Being an Effective Leader
We’ve returned with some of our past guests to discuss what one characteristic, more than any other, they feel helps them be an effective leader.
Car Wars’ Newest AI Feature Protects You From Costly Privacy Violations
Cari, Car Wars’ artificial intelligence agent, pioneers AI security with her ability to recognize and protect sensitive information handled over the phone.
Mitchell 1 AAPEX Activities Focus on Product Enhancements
Mitchell 1 demonstrations in the booth will focus on the new ADAS Quick Link in ProDemand that streamlines the delivery of the information that technicians need to diagnose, repair and calibrate ADAS functionality in today’s high-tech vehicles.
Airtex-ASC Expands Coverage of Fuel and Water Pumps
The new fuel pump numbers cover over 7 million vehicles in operation (VIO) and are available for a variety of vehicles, including the Ford F Series trucks, Cadillac, Chevrolet, GMC, Buick and various Audi and Volkswagen applications.
