Albany, NY – Auto/Mate Dealership Systems has added a new Credit Card Processing feature to its dealership management system (DMS). Credit Card Processing from Worldpay (formerly Vantiv) integrates the Worldpay credit card device and merchant services into Auto/Mate’s Cashiering features in its Parts, Service and General Cash Receipts modules. The integration eliminates the need for dealership personnel to manually enter credit card type and transaction amounts into the card reader, and to manually enter information from cash receipts into the DMS.
“This new feature will help to improve the customer experience, save dealership personnel a lot of time and greatly simplify the reconciliation process,” said Mike Esposito, president and CEO of Auto/Mate.
Customer satisfaction will increase due to faster credit card processing times, reduction of unnecessary paper credit card receipts attached to other documents, and fewer mistakes made by dealership personnel.
With Credit Card Processing from Worldpay, the repair order (RO) or parts invoice becomes the customer receipt, eliminating usage of paper spool receipts. When used with Auto/Mate’s E-Signature Capture, service advisors can use a mobile tablet to swipe a customer’s credit card. The RO serves as the customer receipt and can be emailed to the customer.
Auto/Mate’s new Credit Card Processing feature requires a Worldpay Merchant Card Account and a card reader provided by Worldpay. The Worldpay Portal batches all transactions, further speeding up the reconciliation process.